How To Fix WES_OUTBOUND412 - Bonus buy &1 is an offer within promotion &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WES_OUTBOUND - Messages for Outbound Services

• Message number: 412

• Message text: Bonus buy &1 is an offer within promotion &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WES_OUTBOUND412 - Bonus buy &1 is an offer within promotion &2 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WES_OUTBOUND412
  
  Text: Bonus buy &1 is an offer within promotion &2
  
  Cause:
  This error typically occurs in the context of SAP Promotion and Rebate Management or SAP Hybris Marketing when processing outbound messages related to promotions and bonus buys.
  
  The message indicates that a bonus buy (a special offer or free item given as part of a promotion) identified by &1 is part of a larger promotion identified by &2.
  The system is informing you that the bonus buy item cannot be processed independently because it is linked to a specific promotion.
  This often happens during outbound processing (e.g., sending promotion data to external systems or during order processing) when the bonus buy is treated incorrectly or out of context.
  
  
  Typical Scenarios:
  
  Trying to create or process a bonus buy offer without the associated promotion.
  Outbound interface or middleware trying to send bonus buy data without the promotion context.
  Data inconsistency where the bonus buy is not properly linked to the promotion in the system.
  
  
  Solution:
  
  
  Check Promotion and Bonus Buy Configuration:
  
  Verify that the bonus buy offer (&1) is correctly assigned to the promotion (&2) in the promotion setup.
  Ensure that the promotion is active and valid for the period in question.
  
  
  
  Data Consistency:
  
  Check the master data and transactional data to ensure the bonus buy is linked to the promotion.
  Run consistency checks or use SAP standard reports to verify promotion and bonus buy relationships.
  
  
  
  Outbound Processing:
  
  If the error occurs during outbound processing (e.g., IDoc, PI/PO, or API calls), ensure that the outbound message includes the full promotion context.
  Adjust the outbound interface to send the promotion and bonus buy data together.
  
  
  
  Review Custom Code or Enhancements:
  
  If there are custom developments or enhancements handling promotions or bonus buys, review the logic to ensure it respects the relationship between bonus buys and promotions.
  
  
  
  SAP Notes and Support:
  
  Check for relevant SAP Notes related to WES_OUTBOUND412 or promotion processing errors.
  If the problem persists, consider raising a support ticket with SAP, providing the error message, promotion, and bonus buy details.
  
  
  
  
  Related Information:
  
  Module: SAP Promotion and Rebate Management, SAP Hybris Marketing, or SAP SD (Sales and Distribution) if promotions are handled there.
  Transaction Codes:  
  
  /N/SCWM/PROMO (for promotion management in SAP EWM)  
  WES_OUTBOUND (related to outbound processing in SAP)
  
  
  SAP Notes: Search SAP Support Portal for notes related to WES_OUTBOUND412.
  Documentation: Review SAP Help Portal documentation on promotion and bonus buy configuration.
  
  
  If you provide more context (e.g., module, transaction, scenario), I can help tailor the solution further.