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How To Fix WEBI_CHECKS001 - Wrong admin. data for ServDef. &1 in field &2 actual '&3' exp. '&4'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WEBI_CHECKS - WEBI Checks

  • Message number: 001

  • Message text: Wrong admin. data for ServDef. &1 in field &2 actual '&3' exp. '&4'

  • Show details Hide details
  • What causes this issue?

    Wrong value in administrative data for Service Definition &V1& in field
    &V2&.
    Actual value: '&V3&'
    Expected value: '&v4&'

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Use report
    <DS:REPN.WEBI_REPAIR>WEBI_REPAIR</> to repair the service definition.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WEBI_CHECKS001 - Wrong admin. data for ServDef. &1 in field &2 actual '&3' exp. '&4' ?

    The SAP error message:

    WEBI_CHECKS001 Wrong admin. data for ServDef. &1 in field &2 actual '&3' exp. '&4'

    typically occurs in the context of SAP BusinessObjects Web Intelligence (WebI) when there is a mismatch or inconsistency in the administrative data related to a service definition (ServDef).


    Cause

    • Mismatch in Service Definition Data: The error indicates that the administrative data for a particular service definition (&1) has an unexpected value in a specific field (&2). The actual value found is &3, but the system expected &4.
    • This usually happens when:
      • There is a version mismatch between the WebI client and the server.
      • The CMS (Central Management Server) repository or configuration files are corrupted or inconsistent.
      • An upgrade or patch was partially applied, leaving inconsistent service definitions.
      • Manual changes or incorrect configurations were made to the service definitions or related administrative data.
    • It can also occur if the WebI processing server or related services are not properly synchronized or if there are issues with the CMS database.

    Solution

    1. Check Version Compatibility:

      • Ensure that the WebI client and server components are running compatible versions.
      • Verify that all patches and upgrades have been applied consistently across the environment.
    2. Restart Services:

      • Restart the SAP BusinessObjects services, especially the CMS and WebI Processing Server.
      • Sometimes, a simple restart can clear temporary inconsistencies.
    3. Verify and Repair CMS Database:

      • Check the CMS database for inconsistencies.
      • Use the ccm (Central Configuration Manager) or CMC (Central Management Console) to verify the integrity of the repository.
      • If corruption is suspected, restore from a backup or run repair utilities if available.
    4. Re-import or Recreate Service Definitions:

      • If the service definition (ServDef) is corrupted, try to re-import or recreate it.
      • This might involve re-deploying the WebI services or reapplying patches.
    5. Check Logs for More Details:

      • Review the WebI Processing Server logs and CMS logs for more detailed error messages.
      • Logs can provide clues about which field (&2) and values (&3 vs &4) are causing the mismatch.
    6. SAP Notes and Support:

      • Search the SAP Support Portal for notes related to WEBI_CHECKS001.
      • Apply any recommended patches or fixes.
      • If the problem persists, open a support ticket with SAP, providing logs and environment details.

    Related Information

    • Context: This error is related to the internal consistency checks that WebI performs on its service definitions and administrative data.
    • Affected Components: Web Intelligence Processing Server, CMS, and related services.
    • Common Scenarios: After upgrades, patches, or configuration changes.
    • SAP Notes: Check SAP Notes such as:
      • 2345678 (example note number, please verify on SAP Support)
      • 1234567 (example note number, please verify on SAP Support)
    • Tools:
      • Central Management Console (CMC)
      • Central Configuration Manager (CCM)
      • Log files located typically under <BO_installation_directory>/logs

    If you provide the exact values for &1, &2, &3, and &4, I can help analyze the specific mismatch further.

    • Do you have any question about this error?


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