How To Fix WEBFI_MASTER613 - No fdkmail data

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBFI_MASTER - Web Financials: Business Partner Master Data

• Message number: 613

• Message text: No fdkmail data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WEBFI_MASTER613 - No fdkmail data ?

  SAP Error Message:
  
  WEBFI_MASTER613 No fdkmail data
  
  Cause:
  The error message WEBFI_MASTER613 No fdkmail data typically occurs in SAP when the system is unable to find the required FDKMAIL data. FDKMAIL is related to the SAPconnect interface, which handles email communication in SAP systems.
  More specifically, this error usually means that the system is trying to send an email or process email-related data, but the necessary mail configuration or data entries (such as mail addresses, mail control records, or mail interface data) are missing or not maintained properly.
  
  Context / Related Information:
  
  FDKMAIL is part of the SAPconnect framework, which manages external communication channels like email, fax, SMS, etc.
  This error can occur during:
  
  Sending emails from SAP applications (e.g., workflow notifications, alerts, or output messages).
  Processing mail-related master data or configurations.
  
  
  It may also appear if the mail control records or the mail interface is not properly set up or if the mail data has been deleted or corrupted.
  
  
  Solution:
  
  
  Check SAPconnect Configuration:
  
  Go to transaction SCOT (SAPconnect Administration).
  Verify that the mail node is correctly configured.
  Check if the SMTP node is active and properly set up.
  
  
  
  Verify Mail Master Data:
  
  Check if the required mail addresses and control records exist.
  Use transaction SOST to check the status of outgoing emails.
  If mail data is missing, maintain the necessary entries.
  
  
  
  Check User Master Data:
  
  Ensure that the users involved have valid email addresses maintained in their user master records (transaction SU01).
  
  
  
  Check FDKMAIL Table/Data:
  
  If you have access to the database or via SE16/SE16N, check the contents of the FDKMAIL table or related tables to ensure data integrity.
  
  
  
  Recreate or Restore Missing Data:
  
  If the FDKMAIL data is missing or corrupted, you may need to recreate or restore it.
  This might involve reconfiguring the mail interface or restoring from a backup.
  
  
  
  Check for OSS Notes:
  
  Search SAP Support Portal for OSS Notes related to WEBFI_MASTER613 or No fdkmail data.
  SAP Notes may provide patches or detailed instructions for specific system versions.
  
  
  
  
  Summary:
  
  Cause: Missing or incorrect mail data/configuration related to SAPconnect (FDKMAIL).
  Solution: Verify and maintain SAPconnect mail configuration (SCOT), user email addresses (SU01), and mail control data. Check and restore FDKMAIL data if necessary.
  Related Transactions: SCOT, SOST, SU01, SE16N (for table checks).
  
  
  If the problem persists after these checks, consider raising a support ticket with SAP, providing system logs and details of the error occurrence.