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How To Fix WEBFI_MASTER356 - Your data is currently being processed, and is therefore locked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WEBFI_MASTER - Web Financials: Business Partner Master Data

  • Message number: 356

  • Message text: Your data is currently being processed, and is therefore locked

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WEBFI_MASTER356 - Your data is currently being processed, and is therefore locked ?

    SAP Error Message:
    WEBFI_MASTER356 Your data is currently being processed, and is therefore locked


    Cause:

    This error occurs when the data you are trying to access or modify is currently locked because it is being processed by another user or background job. SAP uses locks to prevent simultaneous changes to the same data, ensuring data consistency and integrity. The message indicates that the system has detected an active lock on the data object, so your transaction cannot proceed until the lock is released.

    Typical scenarios causing this error include:

    • Another user or process is editing or posting the same financial document or master data.
    • A background job (such as a batch input session, update task, or report) is running and processing the data.
    • A previous transaction did not release the lock properly due to an error or system crash.

    Solution:

    1. Wait and Retry:
      Often, the lock is temporary. Wait a few minutes and try again after the other process completes.

    2. Check Lock Entries:
      Use transaction SM12 to check for lock entries on the relevant data.

      • Enter the user name or object name if known.
      • Identify if the lock is still active and which user or process holds it.
    3. Contact the User or Administrator:
      If the lock is held by another user, coordinate with them to finish their work and release the lock.

    4. Manually Delete Lock (with Caution):
      If the lock is stale (e.g., due to a crashed session), an administrator can delete the lock entry in SM12.

      • Only do this if you are sure the lock is no longer valid, as deleting active locks can cause data inconsistencies.
    5. Check Background Jobs:
      If a background job is processing the data, wait for it to finish or check with the Basis team to monitor or stop the job if necessary.

    6. Review Custom Code or Enhancements:
      If this error occurs frequently or unexpectedly, review any custom developments or user exits that might be locking data improperly.


    Related Information:

    • Lock Mechanism in SAP:
      SAP uses enqueue (lock) and dequeue (unlock) mechanisms to manage concurrent access to data objects. Locks are managed by the enqueue server.

    • Transaction SM12:
      Primary tool to monitor and manage lock entries.

    • Common Objects Locked:
      Financial documents, master data records, batch input sessions, etc.

    • Impact:
      Locks prevent data inconsistencies but can cause delays if not managed properly.

    • SAP Notes:
      Check SAP Service Marketplace for notes related to WEBFI_MASTER356 or locking issues in the relevant module (e.g., FI, CO).


    If you provide more context (transaction code, module, or scenario), I can help with more specific guidance.

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