How To Fix WEBFI_MASTER350 - Internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBFI_MASTER - Web Financials: Business Partner Master Data

• Message number: 350

• Message text: Internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WEBFI_MASTER350 - Internal error ?

  The SAP error message WEBFI_MASTER350 Internal error typically occurs in the context of SAP Financial Supply Chain Management (FSCM), specifically within the Dispute Management or Collections Management components. This error indicates an internal problem during the processing of financial documents or master data related to the Web Financial Interface (WEBFI).
  
  Cause
  
  Internal inconsistency or corruption in the master data or related tables used by the WEBFI component.
  Missing or incorrect configuration in the Web Financial Interface or related customizing settings.
  Authorization issues or missing roles that prevent proper data retrieval or processing.
  Bugs or inconsistencies in the SAP standard code triggered by specific data conditions.
  Transport or patch inconsistencies where relevant SAP notes or support packages are not applied.
  
  
  Solution
  
  
  Check SAP Notes:
  
  Search for SAP Notes related to WEBFI_MASTER350 or the exact error message in the SAP Support Portal.
  Apply any relevant SAP Notes or Support Packages that fix known bugs.
  
  
  
  Analyze the Dump or Short Text:
  
  Use transaction ST22 to analyze the short dump if available.
  Identify the exact point of failure and the related program or function module.
  
  
  
  Verify Master Data and Configuration:
  
  Check the master data involved in the process (e.g., business partner, dispute case, financial document).
  Validate the configuration in the Web Financial Interface customizing (transaction codes like WEBFI or related IMG nodes).
  Ensure all required fields and settings are correctly maintained.
  
  
  
  Check Authorizations:
  
  Verify that the user executing the process has the necessary authorizations.
  Use transaction SU53 after the error to check for missing authorizations.
  
  
  
  Debugging:
  
  If you have development access, debug the relevant program or function module to identify the root cause.
  Look for null pointers, missing data, or unexpected values causing the internal error.
  
  
  
  Consult SAP Support:
  
  If the issue persists, raise a message with SAP Support including the dump, system details, and steps to reproduce.
  
  
  
  
  Related Information
  
  
  Transactions:
  
  WEBFI – Web Financial Interface main transaction.
  ST22 – ABAP Dump Analysis.
  SU53 – Authorization Check.
  SPRO – Customizing for FSCM and Web Financial Interface.
  
  
  
  Modules:
  
  FSCM (Financial Supply Chain Management)
  Dispute Management
  Collections Management
  
  
  
  SAP Notes Examples:
  
  Search for notes with keywords like WEBFI_MASTER350, WEBFI internal error, or related to FSCM Web Financial Interface errors.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Internal data inconsistency, missing config, authorization issues, or SAP bugs.
  
  
  Solution
  Check SAP Notes, analyze dumps, verify master data and config, check authorizations, debug, contact SAP Support.
  
  
  Related
  FSCM, Dispute Management, Collections, transactions WEBFI, ST22, SU53.
  
  
  
  
  If you provide more context (e.g., when the error occurs, transaction used, dump details), I can help with a more precise diagnosis.