How To Fix WEBFI_MASTER349 - There is no user for the alias name entered

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBFI_MASTER - Web Financials: Business Partner Master Data

• Message number: 349

• Message text: There is no user for the alias name entered

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WEBFI_MASTER349 - There is no user for the alias name entered ?

  SAP Error Message:
  
  WEBFI_MASTER349: There is no user for the alias name entered
  
  Cause:
  This error occurs when the system tries to find a user associated with a given alias name but fails to locate any user record. In SAP systems, alias names are often used as alternative identifiers for users, especially in scenarios involving web services, SAP Fiori, or other front-end applications that map alias names to actual SAP user IDs.
  Common causes include:
  
  The alias name entered does not exist in the system.
  The alias name is misspelled or incorrectly configured.
  The alias-to-user mapping has not been maintained or has been deleted.
  The user associated with the alias has been locked or deleted.
  Configuration issues in the alias management or user mapping setup.
  
  
  Solution:
  
  
  Verify Alias Name:
  
  Check the alias name entered for typos or incorrect characters.
  Confirm the alias name is the correct one expected by the process.
  
  
  
  Check Alias-to-User Mapping:
  
  Use transaction SU01 or SU01D to check if the alias is linked to a valid user.
  Alternatively, check the alias mapping tables or configuration depending on your SAP system version and setup.
  
  
  
  Maintain Alias in User Master:
  
  If the alias does not exist, create or maintain the alias for the user.
  In some SAP systems, alias names are maintained in the user master record under the "Aliases" tab or via specific configuration transactions.
  
  
  
  Check User Status:
  
  Ensure the user linked to the alias is not locked or deleted.
  Unlock or recreate the user if necessary.
  
  
  
  Review Configuration:
  
  For web or Fiori scenarios, check the alias configuration in the relevant system (e.g., SAP Gateway, Web Dispatcher).
  Ensure that the alias mapping service or configuration is correctly set up.
  
  
  
  Consult Logs and Traces:
  
  Check system logs (SM21), application logs (SLG1), or traces to get more context on where and why the alias lookup failed.
  
  
  
  
  Related Information:
  
  Alias Names in SAP: Alias names are alternative identifiers for users, often used in web services, email, or external authentication scenarios.
  Transactions to Check:
  
  SU01 - User Maintenance
  SU01D - Display User
  SUIM - User Information System (to search users by alias)
  
  
  Tables:
  
  USR21 - User Alias Table (maps alias to user)
  
  
  Notes and Documentation:
  
  Check SAP Notes related to alias management and user mapping.
  Review SAP Help Portal documentation on user alias and authentication.
  
  
  
  
  If the problem persists after verifying the above, consider raising a support ticket with SAP, providing details of the alias name, user involved, and the context in which the error occurs.