How To Fix WEBFI_MASTER340 - No e-mail address saved, address displayed will be used

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBFI_MASTER - Web Financials: Business Partner Master Data

• Message number: 340

• Message text: No e-mail address saved, address displayed will be used

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WEBFI_MASTER340 - No e-mail address saved, address displayed will be used ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WEBFI_MASTER340 No e-mail address saved, address displayed will be used
  
  Cause:
  This message occurs in SAP when the system attempts to send an email (for example, in workflow notifications, output messages, or other email-related processes), but it cannot find a valid email address saved in the expected master data record (such as a business partner, employee, or user master record). Instead, the system uses an alternative or displayed address, which may not be the intended or official email address.
  Common scenarios include:  
  
  The business partner or user master data does not have an email address maintained in the relevant field.  
  The email address field is empty or incomplete in the master data.  
  The system is configured to use a fallback address or display an address from another source when no official email is found.
  
  
  Solution:
  
  
  Maintain Email Address in Master Data:  
  
  Go to the relevant master data transaction (e.g., BP for Business Partner, SU01 for User Master Record, or PA30 for Employee Master Data).  
  Check and maintain the email address in the appropriate field. For example:  
  
  Business Partner: Use transaction BP ? Communication tab ? Email address.  
  User Master: Use transaction SU01 ? Address tab ? E-mail.  
  Employee: Use transaction PA30 ? Communication ? Email.  
  
  
  
  
  
  Verify Email Address Format:  
  
  Ensure the email address is correctly formatted (e.g., [e-mail]).  
  Invalid formats may cause the system to ignore the address.
  
  
  
  Check Configuration for Email Determination:  
  
  Review the configuration or custom code that determines which email address to use.  
  Sometimes, custom logic or partner functions determine the email address; ensure these are correctly set up.
  
  
  
  Fallback Address:  
  
  If no email is maintained, the system may display or use a fallback address.  
  Consider maintaining a default email address or updating the fallback logic if necessary.
  
  
  
  Test Email Sending:  
  
  After maintaining the email address, test the email sending process again to confirm the issue is resolved.
  
  
  
  
  Related Information:
  
  
  Message Class: WEBFI_MASTER  
  
  
  Message Number: 340  
  
  
  This message is informational and indicates that the system is using a displayed address because no official email is saved. It may not stop processing but warns that the email may not be sent to the intended recipient.
  
  
  Transactions to check master data:  
  
  BP (Business Partner)  
  SU01 (User Maintenance)  
  PA30 (HR Master Data Maintenance)
  
  
  
  SAP Notes:  
  
  Check SAP Notes related to email address determination in your specific module or scenario.  
  For example, SAP Notes related to workflow email notifications or output management.
  
  
  
  
  If you provide the exact context (module, transaction, or process where this message appears), I can help with more specific guidance.