How To Fix WEBFI_MASTER337 - The user was created in the ISR with message number '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBFI_MASTER - Web Financials: Business Partner Master Data

• Message number: 337

• Message text: The user was created in the ISR with message number '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WEBFI_MASTER337 - The user was created in the ISR with message number '&1' ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WEBFI_MASTER337 The user was created in the ISR with message number '&1'
  
  Cause:
  This error message typically occurs in the context of SAP Internet Sales (Web Channel) or Internet Sales Repository (ISR) integration. It indicates that a user was created in the ISR system, and the system is reporting a message number (passed as parameter &1) related to that creation.
  
  The message number &1 is a placeholder for a specific message or error code generated during the user creation process in the ISR.
  This message usually appears when there is a synchronization or communication issue between the ISR system and the SAP backend system.
  It can also occur if the user creation process in ISR was successful but the backend system (SAP ERP or CRM) is reporting a warning or error message related to the user data.
  The message number &1 can be used to look up the exact message in the ISR system or SAP message repository to understand the detailed issue.
  
  
  Typical Causes Include:
  
  Data inconsistencies between ISR and SAP backend user master data.
  Authorization or role assignment issues during user creation.
  Communication errors between ISR and SAP backend.
  Missing or incorrect configuration in the ISR or SAP backend system.
  User already exists in the backend system with conflicting data.
  
  
  Solution:
  
  
  Check the message number &1:  
  
  Look up the actual message number passed in place of &1 in the ISR system or SAP message repository.
  Analyze the detailed message text and description to understand the exact problem.
  
  
  
  Verify User Data Consistency:  
  
  Compare the user master data in ISR and SAP backend.
  Ensure that mandatory fields are correctly filled and consistent.
  
  
  
  Check Communication Logs:  
  
  Review the communication logs between ISR and SAP backend (e.g., via middleware or direct RFC calls).
  Identify any errors or warnings during the user creation process.
  
  
  
  Review Authorization and Role Assignments:  
  
  Ensure that the user roles and authorizations assigned in ISR are valid and correctly mapped in SAP backend.
  
  
  
  Correct Configuration:  
  
  Verify the configuration settings for user synchronization between ISR and SAP backend.
  Check for any missing or incorrect parameters.
  
  
  
  Recreate or Update User:  
  
  If the user data is corrupted or inconsistent, consider deleting and recreating the user in ISR or updating the user master data in SAP backend.
  
  
  
  Consult SAP Notes:  
  
  Search for SAP Notes related to WEBFI_MASTER337 or the specific message number &1 for known issues and patches.
  
  
  
  
  Related Information:
  
  ISR (Internet Sales Repository): A component used in SAP Internet Sales scenarios to manage user and customer data.
  User Master Data Synchronization: Critical for ensuring consistent user information across ISR and SAP backend.
  SAP CRM and SAP ERP Integration: Often involved in Internet Sales scenarios.
  Transaction Codes:  
  
  CRMD_ORDER for CRM orders  
  SU01 for user maintenance in SAP backend  
  ISR-specific tools or monitoring transactions for user synchronization
  
  
  
  
  Summary:
  The message WEBFI_MASTER337 The user was created in the ISR with message number '&1' indicates that a user creation event occurred in ISR, but there is an associated message (error or warning) identified by &1. To resolve, identify the actual message number, analyze the detailed message, check data consistency, communication, and configuration between ISR and SAP backend, and take corrective actions accordingly.
  
  If you provide the actual message number replacing &1, I can help you interpret that specific message further.