How To Fix WEBFI_MASTER335 - First check and complete the user data

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBFI_MASTER - Web Financials: Business Partner Master Data

• Message number: 335

• Message text: First check and complete the user data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WEBFI_MASTER335 - First check and complete the user data ?

  SAP Error Message:
  
  WEBFI_MASTER335 First check and complete the user data
  
  Cause:
  This error typically occurs in SAP when working with the SAP Web Channel Framework (WCF) or related web-based sales and service scenarios, particularly during the creation or processing of a business partner or customer master data in the web channel.
  The message indicates that the user data (often the business partner or customer master data) is incomplete or inconsistent. The system requires that all mandatory fields and data segments be properly filled and validated before proceeding further.
  Common causes include:
  
  Missing mandatory fields in the user or customer master data.
  Incomplete address or contact information.
  Inconsistent or invalid data entries that fail validation checks.
  The user data has not been fully saved or confirmed in the system.
  
  
  Solution:
  
  
  Check Mandatory Fields:
  
  Review the user or customer master data and ensure all mandatory fields are filled. This includes:
  
  Name and address details
  Contact information (phone, email)
  Identification numbers (e.g., tax ID)
  Any other fields marked as mandatory in your system configuration
  
  
  
  Complete and Save Data:
  
  Make sure the data entry is complete and saved properly in the system before proceeding. Sometimes, the data might be partially entered but not saved, causing the system to throw this error.
  
  
  Validate Data Consistency:
  
  Use transaction codes or tools to validate the business partner or customer master data. For example:
  
  Use BP transaction to check business partner data.
  Check for any error or warning messages during data entry.
  
  
  
  Check Customizing and Enhancements:
  
  If your system has custom validations or enhancements (user exits, BADIs) related to user data, verify that these are not causing the issue by enforcing additional mandatory fields or validations.
  
  
  Review Web Channel Configuration:
  
  In the context of SAP Web Channel Framework, ensure that the configuration for user data collection and validation is correctly set up.
  
  
  Debugging:
  
  If the issue persists, debugging the process where the error occurs can help identify which data field or validation is causing the problem.
  
  
  
  Related Information:
  
  
  SAP Web Channel Framework (WCF): This framework is used for web-based sales and service scenarios. User data completeness is critical for order processing.
  
  
  Business Partner (BP) Master Data: The central object for customer and vendor data in SAP S/4HANA and ECC.
  
  
  Transaction Codes:  
  
  BP – Business Partner maintenance  
  VD01/VD02 – Customer creation/change (Sales area data)  
  WEBC – Web Channel Framework customizing
  
  
  
  Notes and Documentation:
  
  Check SAP Notes related to WEBFI_MASTER335 for any patches or known issues. Also, review SAP Help Portal documentation on Web Channel Framework and business partner data requirements.
  
  
  
  If you provide more context (e.g., transaction, scenario, system version), I can help with more specific guidance.