How To Fix WEBFI_MASTER319 - No e-mail address has been defined in the master data for customer &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WEBFI_MASTER - Web Financials: Business Partner Master Data

  • Message number: 319

  • Message text: No e-mail address has been defined in the master data for customer &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WEBFI_MASTER319 - No e-mail address has been defined in the master data for customer &1 ?
    Certainly! Here's a detailed explanation for the SAP error message:
    
    SAP Error Message:
    WEBFI_MASTER319 No e-mail address has been defined in the master data for customer &1
    
    
    Cause: This error occurs when the system tries to send an email (for example, an invoice, order confirmation, or any other correspondence) to a customer, but the customer's master data does not contain an email address. The placeholder &1 will be replaced by the customer number in the actual message. In other words, the system requires an email address in the customer master record to send electronic communications, but it is missing. Where does this happen? Typically in SAP modules like SD (Sales and Distribution) or FI (Financial Accounting) when using output determination for sending documents via email. It can also occur in SAP CRM or SAP S/4HANA when sending emails to customers. The error is triggered during output processing or when using the Web Forms or Adobe Forms with email output.
    Solution: Maintain

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