How To Fix WEBDYNPRO_RT038 - Personalization data for user &1 have been deleted from table &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBDYNPRO_RT - Message class of Web Dynpro runtime

• Message number: 038

• Message text: Personalization data for user &1 have been deleted from table &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WEBDYNPRO_RT038 - Personalization data for user &1 have been deleted from table &2. ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WEBDYNPRO_RT038
  
  Text: Personalization data for user &1 have been deleted from table &2.
  
  Cause:
  This message indicates that the personalization data (user-specific settings or customizations) stored in the specified database table (&2) for the user (&1) has been deleted. This can happen due to:
  
  Manual deletion of personalization data by an administrator or through a cleanup program.
  Automatic cleanup jobs or system maintenance activities that remove old or unused personalization data.
  Data inconsistencies or corruption leading to deletion or loss of personalization entries.
  User profile reset or reinitialization processes.
  
  Personalization data in Web Dynpro applications is typically stored in tables like WD_PERSDATA, WD_PERSDATA2, or other related tables depending on the SAP system and application.
  
  Solution:
  
  
  Verify the Deletion:
  
  Check if the deletion was intentional (e.g., part of a cleanup or reset).
  Confirm with the user or administrator if personalization data was reset.
  
  
  
  Restore Personalization Data:
  
  If the personalization data is critical, and a backup exists, restore the data from backup.
  Otherwise, the user will need to re-personalize the application as the data is lost.
  
  
  
  Prevent Unintended Deletions:
  
  Review and adjust any cleanup jobs or programs that delete personalization data.
  Ensure proper authorization and controls are in place to avoid accidental deletions.
  
  
  
  Check for System Notes or Patches:
  
  Sometimes, this message can be related to known issues fixed by SAP Notes.
  Search SAP Support Portal for notes related to WEBDYNPRO_RT038 or personalization data issues.
  
  
  
  Technical Checks:
  
  Use transaction SE16 or SE16N to check the relevant personalization tables for the user.
  Check application logs or system logs (SM21) for related errors or deletion events.
  If the issue persists or is unexpected, consider raising an SAP OSS message with detailed logs.
  
  
  
  
  Related Information:
  
  
  Personalization in Web Dynpro:
  
  Web Dynpro applications allow users to personalize UI elements (e.g., layout, filters). This data is stored in database tables linked to the user.
  
  
  Tables Involved:
  
  Common tables for personalization data include:
  
  WD_PERSDATA
  WD_PERSDATA2
  Application-specific personalization tables
  
  
  
  Transactions and Tools:
  
  SE16 / SE16N — View table contents.
  SM30 — Maintain table entries if allowed.
  SM21 — System log.
  ST22 — Dump analysis if related runtime errors occur.
  SICF — Check Web Dynpro services.
  
  
  
  SAP Notes:
  
  Search for notes with keywords like "WEBDYNPRO_RT038", "personalization data deleted", or "Web Dynpro personalization".
  
  
  
  Summary:
  The message WEBDYNPRO_RT038 informs that the user's personalization data has been deleted from a specific table. This is usually due to cleanup or reset actions. The solution involves verifying the cause, restoring data if possible, and preventing unintended deletions. Users may need to reapply their personalizations if data is lost.
  
  If you provide the exact user and table names (substituted in &1 and &2), I can help you with more specific steps or checks.