How To Fix WEBDYNPRO_RT040 - Deletion of personalization data for &1 failed as user is locked in &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBDYNPRO_RT - Message class of Web Dynpro runtime

• Message number: 040

• Message text: Deletion of personalization data for &1 failed as user is locked in &2.

Self-Explanatory Message

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• What is the cause and solution for SAP error message WEBDYNPRO_RT040 - Deletion of personalization data for &1 failed as user is locked in &2. ?

  SAP Error Message:
  WEBDYNPRO_RT040: Deletion of personalization data for &1 failed as user is locked in &2.
  
  
  Cause:
  This error occurs when the system attempts to delete personalization data (such as user-specific UI settings or preferences) for a particular user, but the deletion fails because the user is currently locked in the specified client (mandant). The personalization data cannot be removed while the user account is locked.
  
  &1 = User ID for whom the personalization data deletion was attempted.
  &2 = Client number where the user is locked.
  
  
  Explanation:
  
  Personalization data in SAP Web Dynpro applications is stored per user and client.
  When a user is locked in a client (e.g., due to security reasons, password expiration, or manual lock), certain operations on that user's data, including deletion of personalization data, are restricted.
  The system prevents deletion to avoid inconsistencies or unauthorized changes while the user is locked.
  
  
  
  Solution:
  
  
  Unlock the User:
  
  Use transaction SU01 to unlock the user in the specified