How To Fix WEBDYNPRO_RT036 - Deletion of history data for user &1 failed as user is locked.

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBDYNPRO_RT - Message class of Web Dynpro runtime

• Message number: 036

• Message text: Deletion of history data for user &1 failed as user is locked.

Self-Explanatory Message

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• What is the cause and solution for SAP error message WEBDYNPRO_RT036 - Deletion of history data for user &1 failed as user is locked. ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WEBDYNPRO_RT036
  
  Text: Deletion of history data for user &1 failed as user is locked.
  
  Cause:
  This error occurs when the system tries to delete Web Dynpro history data for a specific user, but the deletion fails because the user account is locked in the SAP system. The history data is typically related to user-specific Web Dynpro application usage, such as recently used objects or navigation history.
  
  The user (&1) mentioned in the message is locked in the system (user status is locked).
  The deletion process requires the user to be unlocked to perform the cleanup.
  This can happen during background jobs or manual cleanup attempts.
  
  
  Solution:
  To resolve this error, you need to unlock the user account before attempting to delete the history data again.
  Steps:
  
  
  Check User Status:
  
  Use transaction SU01 or SU10 to check the status of the user &1.
  Confirm that the user is locked.
  
  
  
  Unlock the User:
  
  In SU01, enter the user ID.
  Click on the Lock/Unlock button or go to the Logon Data tab.
  Unlock the user by removing the lock flag.
  Save the changes.
  
  
  
  Retry Deletion:
  
  After unlocking, rerun the process or job that deletes the Web Dynpro history data.
  The deletion should now succeed.
  
  
  
  Optional - Preventive Measures:
  
  If this cleanup is part of a scheduled job, ensure that the job handles locked users gracefully or skips them.
  Regularly monitor user locks and clean up history data for active users.
  
  
  
  
  Related Information:
  
  Transaction SU01: User maintenance, to check and unlock users.
  Web Dynpro History Data: Stored in user-specific tables or buffers, used to enhance user experience by remembering recent actions.
  Background Jobs: Sometimes, cleanup jobs run in the background and may fail if users are locked.
  SAP Notes: Check for any SAP Notes related to WEBDYNPRO_RT036 for patches or updates.
  Security Consideration: Unlocking users should be done carefully, ensuring compliance with your organization's security policies.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WEBDYNPRO_RT036: Deletion failed as user is locked
  
  
  Cause
  User account is locked, preventing deletion of history data
  
  
  Solution
  Unlock the user in SU01, then retry deletion
  
  
  Related
  SU01 transaction, Web Dynpro history cleanup, background jobs
  
  
  
  
  If you need further assistance or a script to automate unlocking and cleanup, please let me know!