How To Fix WD397 - Examine client '&'

SAP Error Message - Details

• Message type: E = Error

• Message class: WD - Workflow definition

• Message number: 397

• Message text: Examine client '&'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WD397 - Examine client '&' ?

  SAP Error Message:
  
  WD397 Examine client '&'
  
  Meaning / Cause
  The error message WD397 Examine client '&' typically occurs in the context of Web Dynpro ABAP applications. It indicates that the system is prompting you to check or verify the client number specified in the message (the & is a placeholder for the actual client number).
  This message usually appears when:
  
  There is a mismatch or inconsistency in the client settings.
  The Web Dynpro application or component is trying to access data or services in a client that is not properly configured or does not exist.
  The client specified in the configuration or in the URL is invalid or not accessible.
  There are authorization issues related to the client.
  
  
  Common Causes
  
  
  Incorrect Client Number in URL or Configuration:
  
  The client number passed to the Web Dynpro application (e.g., via URL parameter sap-client) is incorrect or does not exist in the system.
  
  
  Missing or Incorrect Client Settings in the System:
  
  The client might not be properly configured in the SAP system or the Web Dynpro application is not allowed to run in that client.
  
  
  Authorization Issues:
  
  The user executing the Web Dynpro application does not have the necessary authorizations for the specified client.
  
  
  Transport or System Copy Issues:
  
  After a system copy or transport, client-specific settings might be inconsistent or missing.
  
  
  
  How to Solve
  
  
  Verify the Client Number:  
  
  Check the client number passed in the URL or in the Web Dynpro application configuration.
  Make sure the client exists in the SAP system (SCC4 transaction to check clients).
  
  
  
  Check Client Settings:  
  
  Use transaction SCC4 to verify that the client is active and properly configured.
  Ensure that the client is not locked or restricted.
  
  
  
  Check Authorizations:  
  
  Verify that the user has the necessary authorizations for the client.
  Check roles and profiles assigned to the user.
  
  
  
  Check Web Dynpro Application Configuration:  
  
  In the Web Dynpro application/component, check if the client is hardcoded or passed dynamically.
  Adjust the configuration to use the correct client.
  
  
  
  System Copy / Transport Checks:  
  
  If the issue appeared after a system copy or transport, verify that all client-specific customizing and settings have been transported correctly.
  
  
  
  Debugging:  
  
  If you have development access, debug the Web Dynpro application to see where the client number is being read and why it might be invalid.
  
  
  
  
  Related Information
  
  Transaction SCC4: Client administration.
  Web Dynpro URL Parameter: sap-client parameter defines the client.
  SAP Notes: Search for notes related to WD397 or client issues in Web Dynpro.
  Authorization Objects: Check objects like S_CLIENT for client authorization.
  SAP Help: Web Dynpro ABAP documentation on client handling.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WD397 Examine client '&'
  
  
  Cause
  Invalid or inconsistent client number in Web Dynpro application or system settings
  
  
  Solution
  Verify client number, check client settings in SCC4, ensure user authorizations, correct Web Dynpro configuration
  
  
  Related Tcodes
  SCC4 (Client Administration)
  
  
  Notes
  Check SAP Notes for WD397 and client-related issues
  
  
  
  
  If you provide the exact client number or context (e.g., URL, application name), I can help you with more specific troubleshooting steps.