How To Fix WD395 - Scan Workflow tasks

SAP Error Message - Details

• Message type: E = Error

• Message class: WD - Workflow definition

• Message number: 395

• Message text: Scan Workflow tasks

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WD395 - Scan Workflow tasks ?

  Certainly! Here's a detailed explanation regarding the SAP error message WD395 related to scanning workflow tasks:
  
  SAP Error Message: WD395 - Scan Workflow Tasks
  
  1. Cause
  The error message WD395 typically occurs during the scanning or processing of workflow tasks in SAP Web Dynpro or SAP Business Workflow. The root causes can include:
  
  Inconsistent or incomplete workflow task data: The workflow tasks being scanned may have missing or corrupted data.
  Authorization issues: The user or system performing the scan may lack the necessary authorizations to access or process certain workflow tasks.
  Technical issues in workflow runtime: Problems in the workflow runtime environment, such as locked tasks, stuck workflows, or database inconsistencies.
  Incorrect configuration or custom code: Custom enhancements or incorrect configuration in workflow task definitions or processing logic.
  System performance or timeout issues: If the scanning process takes too long or system resources are constrained, it may lead to errors.
  
  
  2. Solution
  To resolve the WD395 error, consider the following steps:
  a) Check Workflow Task Data
  
  Use transaction SWI1 (Workflow Log) or SWI5 (Work Item Selection) to identify problematic workflow tasks.
  Look for tasks with status errors or incomplete data.
  If tasks are stuck or inconsistent, consider restarting or deleting them if appropriate.
  
  b) Verify Authorizations
  
  Ensure the user or background job running the scan has the necessary authorizations for workflow processing.
  Check roles and authorizations related to workflow (e.g., object S_WF_WI for workflow work items).
  
  c) Analyze Workflow Runtime Environment
  
  Use transaction SWU3 to check and fix workflow runtime environment inconsistencies.
  Run workflow runtime checks and apply any recommended fixes.
  
  d) Review Custom Code and Configuration
  
  If custom enhancements or user exits are involved in workflow task processing, debug and verify their correctness.
  Check workflow task definitions in PFTC transaction for correctness.
  
  e) System and Performance Checks
  
  Monitor system logs (transaction SM21) and short dumps (transaction ST22) for related errors.
  Check for database locks or performance bottlenecks.
  If scanning is done via a background job, ensure it has sufficient resources and time.
  
  f) SAP Notes and Support
  
  Search for relevant SAP Notes using the message number WD395 or related keywords.
  Apply any recommended patches or corrections from SAP.
  
  
  3. Related Information
  
  
  Transactions:
  
  SWI1 - Workflow Log
  SWI5 - Work Item Selection
  SWU3 - Workflow Runtime Environment Check
  PFTC - Task Maintenance
  SM21 - System Log
  ST22 - ABAP Dump Analysis
  
  
  
  SAP Notes:
  
  Check SAP Support Portal for notes related to WD395 or workflow scanning issues.
  Example notes might address specific bugs or provide troubleshooting steps.
  
  
  
  Documentation:
  
  SAP Help Portal on Business Workflow
  SAP Web Dynpro documentation if the error occurs in Web Dynpro applications
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Inconsistent workflow task data, authorization issues, runtime environment problems, custom code errors, or system performance issues.
  
  
  Solution
  Check and fix workflow tasks, verify authorizations, run workflow runtime checks, review custom code, monitor system logs, and apply SAP Notes.
  
  
  Related
  Transactions SWI1, SWI5, SWU3, PFTC, SM21, ST22; SAP Notes and documentation on workflow.
  
  
  
  
  If you provide the exact context or scenario where WD395 occurs (e.g., during a specific transaction, background job, or custom program), I can help tailor the troubleshooting steps further.