How To Fix WB2B487 - No sales side follow-on documents found

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 487

• Message text: No sales side follow-on documents found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B487 - No sales side follow-on documents found ?

  The SAP error message WB2B487: No sales side follow-on documents found typically occurs in the context of the SAP system when dealing with sales and distribution processes, particularly when trying to create or process documents that are expected to have a follow-on document (like a sales order, delivery, or invoice) but do not.
  Causes:
  
  Missing Sales Document: The primary cause of this error is that the system cannot find a corresponding sales document that should exist for the transaction you are trying to process.
  Incorrect Document Flow: The document flow may not be correctly established, meaning that the expected follow-on documents have not been created or have been deleted.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect entries in the sales order or related documents.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the sales documents.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the proper linking of documents.
  
  Solutions:
  
  Check Document Existence: Verify that the sales document you are trying to reference actually exists in the system. You can do this by checking the relevant transaction codes (e.g., VA03 for sales orders).
  Review Document Flow: Use transaction code VA03 (Display Sales Order) to check the document flow and ensure that all necessary follow-on documents have been created.
  Recreate Missing Documents: If a follow-on document is missing, you may need to recreate it. For example, if a delivery is missing, you may need to create it from the sales order.
  Check Authorizations: Ensure that you have the necessary authorizations to access the sales documents. If not, contact your SAP security administrator.
  Consult with SAP Support: If the issue persists, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  SAP Documentation: Refer to SAP Help documentation for detailed information on sales and distribution processes.
  SAP Notes: Check SAP Notes for any specific fixes or updates related to this error message.
  Debugging: If you have access, you can debug the process to see where the error is occurring in the code.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.