How To Fix WB2B485 - Quantity update active. Automatic generation of delivery not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 485

• Message text: Quantity update active. Automatic generation of delivery not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B485 - Quantity update active. Automatic generation of delivery not possible ?

  The SAP error message WB2B485, which states "Quantity update active. Automatic generation of delivery not possible," typically occurs in the context of the SAP system when there is an issue with the quantity update for a sales order or delivery. This error can prevent the automatic generation of deliveries in the system.
  Cause:
  
  
  Quantity Update Active: This error usually indicates that the system is currently processing a quantity update for the sales order or delivery. This could be due to:
  
  A previous transaction that is still in process.
  A lock on the document due to another user or process.
  A configuration issue in the system that prevents the automatic generation of deliveries.
  
  
  
  Document Status: The sales order or related document may be in a status that does not allow for further processing, such as being on hold or incomplete.
  
  
  Custom Logic: If there are custom enhancements or user exits that affect the delivery creation process, they may be causing the error.
  
  
  Solution:
  
  
  Check Document Status: Verify the status of the sales order or delivery. Ensure that it is not on hold or in a status that would prevent further processing.
  
  
  Release Locks: If another user or process is locking the document, you may need to wait for that process to complete or contact the user to release the lock.
  
  
  Review Quantity Updates: Check if there are any ongoing quantity updates. You can do this by reviewing the transaction logs or using transaction codes like SM12 (to check for locks) or SM21 (to check system logs).
  
  
  Custom Code Review: If there are custom enhancements, review the code to ensure that it is not interfering with the delivery creation process.
  
  
  Reprocess the Order: If the issue persists, you may need to manually process the order or delivery. This could involve creating the delivery manually or adjusting the quantities in the sales order.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  System Configuration: Review the configuration settings related to delivery creation and quantity updates in the system. Ensure that they are set up correctly.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VA03: Display Sales Order
  VL01N: Create Outbound Delivery
  VL02N: Change Outbound Delivery
  SM12: Display Locks
  SM21: System Log
  
  
  
  SAP Documentation: Refer to SAP Help documentation for more detailed information on sales order processing and delivery creation.
  
  
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.