How To Fix WB2B397 - New price determination for item &1 no longer possible, invoices exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 397

• Message text: New price determination for item &1 no longer possible, invoices exist

Self-Explanatory Message

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• What is the cause and solution for SAP error message WB2B397 - New price determination for item &1 no longer possible, invoices exist ?

  The SAP error message WB2B397 indicates that a new price determination for a specific item (denoted by &1) is not possible because there are existing invoices related to that item. This typically occurs in the context of pricing and billing processes in SAP, particularly when trying to change the pricing conditions for an item that has already been invoiced.
  Cause:
  
  Existing Invoices: The primary cause of this error is that there are already invoices created for the item in question. SAP does not allow changes to the pricing conditions for items that have been invoiced to maintain data integrity and consistency in financial reporting.
  Price Change Attempts: If you are trying to change the price or pricing conditions for an item that has already been billed, SAP will prevent this action to avoid discrepancies in financial records.
  
  Solution:
  
  Review Invoices: Check the existing invoices related to the item. You can do this by using transaction codes like VF03 (Display Billing Document) to see the details of the invoices.
  Cancel or Reverse Invoices: If it is necessary to change the pricing, you may need to cancel or reverse the existing invoices. This can be done using transaction codes like VF11 (Cancel Billing Document) or VF02 (Change Billing Document) if you need to make adjustments.
  Adjust Pricing Conditions: After canceling the invoices, you can then adjust the pricing conditions for the item. This can be done in the condition records using transaction codes like VK11 (Create Condition) or VK12 (Change Condition).
  Recreate Invoices: Once the pricing conditions have been updated, you can recreate the invoices as needed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VF03, VF02, and VF11 for managing pricing and billing documents.
  Documentation: Refer to SAP documentation or help files for detailed steps on managing pricing conditions and billing documents.
  Consult with Finance Team: If you are unsure about canceling invoices or changing pricing conditions, consult with your finance or accounting team to ensure compliance with company policies and financial regulations.
  Testing in Sandbox: If possible, test the changes in a sandbox environment before applying them in the production system to avoid unintended consequences.
  
  By following these steps, you should be able to resolve the WB2B397 error and manage your pricing and invoicing processes effectively.