How To Fix WB2B395 - Sales unit will be re-determined

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 395

• Message text: Sales unit will be re-determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B395 - Sales unit will be re-determined ?

  The SAP error message WB2B395, which states "Sales unit will be re-determined," typically occurs in the context of sales order processing or when dealing with sales documents in SAP. This message indicates that the system is unable to determine the sales unit for a particular item in the sales order or document, and it will attempt to re-determine it based on the configuration and data available.
  Causes:
  
  Missing or Incorrect Master Data: The material master data may not have the correct sales unit defined, or the sales unit may not be maintained for the specific material.
  Unit of Measure (UoM) Configuration: There may be issues with the configuration of units of measure in the system, such as missing conversion factors between base units and sales units.
  Sales Document Configuration: The sales document type or item category may not be configured correctly to handle the sales unit.
  Inconsistent Data: There may be inconsistencies in the data between the material master, sales order, and other related documents.
  
  Solutions:
  
  
  Check Material Master Data:
  
  Go to the material master (transaction code MM03) and verify that the sales unit is correctly defined for the material in question.
  Ensure that the sales unit is maintained in the sales views of the material master.
  
  
  
  Review Unit of Measure Settings:
  
  Check the unit of measure settings in the configuration (transaction code OME1) to ensure that the sales unit is correctly defined and that conversion factors are set up properly.
  
  
  
  Examine Sales Document Configuration:
  
  Review the configuration of the sales document type and item category to ensure they are set up to handle the sales unit correctly. This can be done in the SPRO transaction under Sales and Distribution settings.
  
  
  
  Check for Inconsistencies:
  
  Look for any inconsistencies in the sales order or related documents. Ensure that all relevant data is consistent and correctly maintained.
  
  
  
  Reprocess the Sales Order:
  
  If the issue persists, try to reprocess the sales order or create a new one to see if the error still occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
  Documentation: Review SAP documentation related to sales order processing and unit of measure handling for more detailed guidance.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the WB2B395 error and implement a solution to resolve it.