How To Fix WB2B338 - Copying is not possible, supplier is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 338

• Message text: Copying is not possible, supplier is not maintained

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B338 - Copying is not possible, supplier is not maintained ?

  The SAP error message WB2B338, which states "Copying is not possible, supplier is not maintained," typically occurs in the context of procurement processes, particularly when trying to create or copy documents such as purchase orders or contracts. This error indicates that the system cannot find the supplier information necessary to complete the operation.
  Cause:
  
  Missing Supplier Master Data: The supplier (vendor) you are trying to reference in your document does not exist in the system or is not properly maintained.
  Inactive Vendor: The vendor may be inactive or blocked in the system, preventing any transactions from being processed.
  Incorrect Vendor Number: The vendor number you are trying to use may be incorrect or not entered in the right format.
  Data Synchronization Issues: If your organization uses multiple systems or has recently migrated data, there may be synchronization issues leading to missing vendor information.
  
  Solution:
  
  
  Check Vendor Master Data:
  
  Go to the vendor master data transaction (e.g., XK03 for display).
  Verify that the vendor exists and is active.
  Ensure that all necessary information (such as address, payment terms, etc.) is correctly maintained.
  
  
  
  Activate or Unblock Vendor:
  
  If the vendor is inactive or blocked, you may need to activate or unblock it. This typically requires appropriate authorization.
  
  
  
  Correct Vendor Number:
  
  Double-check the vendor number you are using in your document. Ensure it is entered correctly and matches the vendor master data.
  
  
  
  Data Maintenance:
  
  If the vendor is missing, you may need to create a new vendor record using the appropriate transaction (e.g., XK01 for creating a vendor).
  
  
  
  Consult with IT or SAP Support:
  
  If you suspect data synchronization issues or if the problem persists after checking the above points, consult your IT department or SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XK01 (Create Vendor), XK02 (Change Vendor), and XK03 (Display Vendor).
  Authorization: Ensure you have the necessary permissions to view or modify vendor data.
  Documentation: Refer to SAP documentation or help files for more detailed information on vendor management and procurement processes.
  Training: Consider training sessions for users involved in procurement to minimize errors related to vendor data.
  
  By following these steps, you should be able to resolve the WB2B338 error and successfully proceed with your procurement activities.