How To Fix WB2B337 - Copying is not possible, ordering party is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 337

• Message text: Copying is not possible, ordering party is not maintained

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B337 - Copying is not possible, ordering party is not maintained ?

  The SAP error message WB2B337, which states "Copying is not possible, ordering party is not maintained," typically occurs in the context of sales and distribution processes, particularly when creating or processing documents like sales orders, quotations, or contracts. This error indicates that the system cannot proceed with the copying of data because the ordering party (the customer or entity placing the order) has not been specified or is missing in the relevant document.
  Cause:
  
  Missing Ordering Party: The most common cause of this error is that the ordering party field is not filled in the document you are trying to create or copy.
  Incorrect Configuration: There may be issues with the configuration of the sales document types or the customer master data.
  Data Inconsistencies: The customer master data may not be properly maintained, leading to missing or incorrect information.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the ordering party information.
  
  Solution:
  
  Check the Document: Ensure that the ordering party field is filled in the document you are trying to create or copy. If it is blank, enter the appropriate customer or ordering party information.
  Maintain Customer Master Data: Verify that the customer master data is complete and correctly maintained. Check the following:
  
  The customer has been created in the system.
  The customer has the necessary sales area data maintained (Sales Organization, Distribution Channel, Division).
  
  
  Review Configuration: If you have access to configuration settings, check the settings for the sales document type you are using. Ensure that the ordering party is correctly defined in the configuration.
  User Authorizations: Ensure that the user has the necessary authorizations to access and maintain the ordering party information.
  Consult Documentation: If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VD03 (Display Customer), VA01 (Create Sales Order), or VA02 (Change Sales Order) to check or maintain the relevant data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to properly enter and maintain customer and ordering party information in the system to prevent this error from occurring in the future.
  
  By following these steps, you should be able to resolve the WB2B337 error and successfully proceed with your sales document processing.