How To Fix WB2B162 - Set free-of-charge item

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 162

• Message text: Set free-of-charge item

What causes this issue?

The item category is flagged as not relevant for invoice verification.
As a result, it cannot be flagged here as a standard item.

System Response

The system rejects the entry.

How to fix this error?

Please check your entries.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B162 - Set free-of-charge item ?

  The SAP error message WB2B162, which states "Set free-of-charge item," typically occurs in the context of sales and distribution processes, particularly when dealing with free-of-charge items in sales orders or deliveries. This error indicates that the system expects a free-of-charge item to be included in the transaction, but it has not been set up correctly.
  Cause:
  
  Missing Free-of-Charge Item: The sales order or delivery does not include a free-of-charge item when one is required based on the configuration or business rules.
  Configuration Issues: The system may not be configured correctly to handle free-of-charge items, or the relevant settings may not be activated.
  Item Category Settings: The item category used in the sales order may not be set up to allow free-of-charge items.
  Sales Document Type: The sales document type may not be configured to allow free-of-charge items.
  
  Solution:
  
  Add Free-of-Charge Item: Check the sales order or delivery and ensure that a free-of-charge item is included. You can do this by adding an item with the appropriate item category that is designated for free-of-charge items.
  Check Configuration: Review the configuration settings in the SAP system related to sales and distribution. Ensure that the settings for free-of-charge items are correctly defined in the following areas:
  
  Item category determination
  Sales document type settings
  
  
  Review Item Category: Ensure that the item category used for the items in the sales order or delivery allows for free-of-charge items. You may need to adjust the item category settings in the configuration.
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team to ensure that all necessary configurations are in place for handling free-of-charge items.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VL01N (Create Outbound Delivery) to manage sales orders and deliveries.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring free-of-charge items.
  User Exits and BAdIs: If your organization has custom logic implemented, check for any user exits or BAdIs that may affect the handling of free-of-charge items.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.