How To Fix WB2_SE_INVC_AGENCY216 - Referenced TC have different sold-to-parties (TC &1: &2; TC &3: &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2_SE_INVC_AGENCY - Message Class for Invoices (Settlement Management)

• Message number: 216

• Message text: Referenced TC have different sold-to-parties (TC &1: &2; TC &3: &4)

Self-Explanatory Message

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• What is the cause and solution for SAP error message WB2_SE_INVC_AGENCY216 - Referenced TC have different sold-to-parties (TC &1: &2; TC &3: &4) ?

  The SAP error message WB2_SE_INVC_AGENCY216 indicates that there is a mismatch in the sold-to parties for the referenced transaction codes (TC) in a billing or invoicing process. This typically occurs when you are trying to process an invoice or billing document that references multiple transaction codes, and those transaction codes are associated with different sold-to parties.
  Cause:
  The error arises when:
  
  You are attempting to create or process an invoice that references multiple transaction codes (e.g., sales orders or delivery documents).
  The sold-to parties (the customers who are billed) for these transaction codes do not match. For example, if TC1 is associated with Sold-to Party A and TC2 is associated with Sold-to Party B, the system will throw this error.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Transaction Codes: Identify the transaction codes mentioned in the error message (e.g., TC &1, TC &2, etc.) and check their associated sold-to parties.
  
  
  Verify Sold-to Parties: Ensure that all referenced transaction codes have the same sold-to party. If they do not, you will need to decide which sold-to party should be used for the invoice.
  
  
  Adjust the Invoice: If the invoice is meant to reference multiple transaction codes with different sold-to parties, you may need to create separate invoices for each sold-to party instead of combining them into one.
  
  
  Consult with Business Users: If you are unsure about which sold-to party to use, consult with the relevant business users or stakeholders to clarify the correct sold-to party for the invoice.
  
  
  Review Configuration: If this issue occurs frequently, it may be worth reviewing the configuration settings in your SAP system related to billing and invoicing to ensure they align with your business processes.
  
  
  Related Information:
  
  Transaction Codes: Understand the specific transaction codes involved in the error to troubleshoot effectively.
  SAP Documentation: Refer to SAP Help documentation for more details on billing and invoicing processes.
  User Roles: Ensure that users have the appropriate roles and permissions to create and manage invoices in the system.
  Testing: After making changes, test the process to ensure that the error does not recur.
  
  By following these steps, you should be able to resolve the WB2_SE_INVC_AGENCY216 error and successfully process your invoices.