How To Fix WB2_REBATES_CRM021 - Sequence Number of Condition Scale &1 must match parent Condition Item &2

WB2_REBATES_CRM021 - Overview

• Message type: E = Error

• Message class: WB2_REBATES_CRM - TPM <-> CCS Integration

• Message number: 021

• Message text: Sequence Number of Condition Scale &1 must match parent Condition Item &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2_REBATES_CRM021 - Sequence Number of Condition Scale &1 must match parent Condition Item &2 ?

  The SAP error message WB2_REBATES_CRM021 indicates that there is a mismatch between the sequence number of a condition scale and the sequence number of its parent condition item in the context of rebate agreements or conditions in SAP CRM (Customer Relationship Management). This typically occurs when the system expects the sequence numbers to align but they do not.
  
  Cause:
  
  Mismatch in Sequence Numbers: The most common cause of this error is that the sequence number of the condition scale does not match the sequence number of the parent condition item. Each condition item can have multiple scales, and they must be correctly aligned.
  Data Entry Errors: Manual data entry errors during the creation or modification of rebate agreements or condition records can lead to this mismatch.
  System 
  Configuration Issues: Incorrect configuration in the rebate processing settings or condition types can also lead to this error.
  
  
  Solution:
  
  
  Check Condition Records: 
  
  Go to the relevant transaction (e.g., VBO1