How To Fix WB2_REBATES_CRM020 - Sequence Number of Condition Scale is required

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2_REBATES_CRM - TPM <-> CCS Integration

• Message number: 020

• Message text: Sequence Number of Condition Scale is required

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2_REBATES_CRM020 - Sequence Number of Condition Scale is required ?

  The SAP error message WB2_REBATES_CRM020 indicates that a sequence number for the condition scale is required in the context of rebate agreements or conditions in SAP CRM (Customer Relationship Management). This error typically arises when you are trying to create or modify a rebate condition, and the system expects a sequence number to be defined but it is missing.
  Cause:
  The error is caused by the absence of a sequence number for the condition scale in the rebate agreement or condition record. In SAP, condition scales are used to define how the rebate amount is calculated based on certain criteria (like sales volume, quantity, etc.), and each scale entry must have a unique sequence number.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Condition Records:
  
  Go to the transaction code for maintaining condition records (e.g., VK11 for creating or VK12 for changing).
  Ensure that you have entered a sequence number for each condition scale in the rebate agreement.
  
  
  
  Maintain Sequence Numbers:
  
  When creating or editing a condition record, make sure to fill in the sequence number field for each scale entry. This is usually a numeric field that indicates the order of the scale entries.
  
  
  
  Review Configuration:
  
  If you are unsure about how to set up condition scales, you may need to review the configuration settings for rebate agreements in the SAP system. This can typically be done in the SPRO transaction under Sales and Distribution > Basic Functions > Pricing > Pricing Control.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for detailed information on how to set up condition scales and the importance of sequence numbers.
  
  
  
  Testing:
  
  After making the necessary changes, test the creation or modification of the rebate condition again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  VK11 (Create Condition)
  VK12 (Change Condition)
  VK13 (Display Condition)
  
  
  
  Rebate Agreements: 
  
  Rebate agreements are used to manage and track rebates given to customers based on their purchasing behavior.
  
  
  
  Condition Types: 
  
  Each rebate condition can have different condition types that define how the rebate is calculated.
  
  
  
  SAP Notes: 
  
  Check for any relevant SAP Notes that might address specific issues related to this error message or provide additional guidance.
  
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and rebate management.