How To Fix WB092 - Promotion data for material & and promotion & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: WB - Messages for assortment list

• Message number: 092

• Message text: Promotion data for material & and promotion & not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB092 - Promotion data for material & and promotion & not found ?

  The SAP error message WB092 indicates that the system cannot find promotion data for a specific material and promotion combination. This error typically occurs in the context of promotional pricing or marketing campaigns within the SAP system, particularly in modules related to Sales and Distribution (SD) or Retail.
  Cause:
  
  
  Missing Promotion Data: The promotion data for the specified material and promotion ID does not exist in the system. This could be due to:
  
  The promotion not being created or activated.
  The promotion being deleted or expired.
  The material not being included in the promotion.
  
  
  
  Incorrect Material or Promotion ID: The material number or promotion ID entered may be incorrect or not matching the records in the database.
  
  
  Data Synchronization Issues: If the promotion data is maintained in a different system or module, there may be synchronization issues leading to the data not being available in the current context.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the promotion data.
  
  
  Solution:
  
  
  Check Promotion Data:
  
  Verify that the promotion exists in the system. You can do this by navigating to the relevant transaction (e.g., using transaction codes like WB01 for creating promotions or WB02 for changing them).
  Ensure that the promotion is active and has not expired.
  
  
  
  Verify Material and Promotion ID:
  
  Double-check the material number and promotion ID for any typos or errors.
  Ensure that the material is included in the promotion.
  
  
  
  Data Maintenance:
  
  If the promotion data is missing, you may need to create or update the promotion in the system.
  Ensure that all relevant details (validity dates, conditions, etc.) are correctly maintained.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary permissions to access promotion data. If not, contact your SAP security administrator to grant the required access.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or help files for additional context on managing promotions and troubleshooting related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WB01, WB02, WB03 for managing promotions.
  SAP Notes: Search for SAP Notes related to promotion management and error WB092 for any patches or updates that may address the issue.
  User Manuals: Refer to user manuals or training materials specific to your organization’s SAP implementation for guidance on managing promotions.
  
  By following these steps, you should be able to identify the cause of the WB092 error and implement the necessary solutions to resolve it.