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How To Fix WB037 - Department & in customer & not assigned to any layout


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WB - Messages for assortment list

  • Message number: 037

  • Message text: Department & in customer & not assigned to any layout

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WB037 - Department & in customer & not assigned to any layout ?

    The SAP error message WB037 indicates that a department (or cost center) is not assigned to any layout in the context of a customer. This typically occurs in the SAP system when you are trying to perform a transaction that requires a specific layout for a customer, but the necessary configuration is missing.

    Cause:

    1. Missing Assignment: The department (or cost center) associated with the customer is not linked to any layout in the system.
    2. Configuration Issues: There may be a lack of proper configuration in the SAP system regarding the assignment of departments to layouts.
    3. Data Entry Errors: Incorrect or incomplete data entry when creating or modifying customer records.

    Solution:

    To resolve the WB037 error, you can follow these steps:

    1. Check Customer Master Data:

      • Go to the customer master data (transaction code XD02 for general data or FD02 for company code data).
      • Verify that the department (or cost center) is correctly assigned to the customer.
    2. Assign Department to Layout:

      • Navigate to the configuration settings for layouts (transaction code SPRO).
      • Go to the relevant section for customer layouts (this may vary based on your specific SAP version).
      • Ensure that the department is assigned to the appropriate layout.
    3. Review Configuration:

      • Check the configuration settings for departments and layouts in the SAP system.
      • Make sure that all necessary departments are defined and linked to the correct layouts.
    4. Consult Documentation:

      • Refer to SAP documentation or help files for specific instructions on how to assign departments to layouts.
    5. Contact SAP Support:

      • If the issue persists after checking the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD02, FD02, and SPRO for managing customer data and configuration.
    • SAP Notes: Search for SAP Notes related to error WB037 for additional troubleshooting steps or patches.
    • User Roles: Ensure that you have the necessary permissions to make changes to customer master data and configuration settings.

    By following these steps, you should be able to resolve the WB037 error and ensure that the department is properly assigned to the customer layout in your SAP system.

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