How To Fix WB036 - No layout is assigned to customer &

SAP Error Message - Details

• Message type: E = Error

• Message class: WB - Messages for assortment list

• Message number: 036

• Message text: No layout is assigned to customer &

What causes this issue?

No layout is assigned to customer &v1&.

System Response

Materials cannot be sorted by layout.

How to fix this error?

Assign the customer or departments a layout, if this is required for
follow-on processes (sorting in the assortment list).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB036 - No layout is assigned to customer & ?

  The SAP error message WB036 "No layout is assigned to customer &" typically occurs in the context of the SAP system when a customer master record is being processed, and there is no layout (or form) assigned to the customer for a specific transaction or report. This can happen in various modules, such as Sales and Distribution (SD) or Customer Relationship Management (CRM).
  Cause:
  
  Missing Layout Assignment: The primary cause of this error is that the customer does not have a layout assigned in the relevant configuration settings.
  Incorrect Customer Data: The customer master data may be incomplete or incorrectly configured.
  Customizations: If there are custom layouts or forms, they may not be properly linked to the customer.
  
  Solution:
  To resolve the WB036 error, you can follow these steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data, VD03 for sales area data).
  Verify that the necessary data is filled in, especially in the sales area data.
  
  
  
  Assign Layout:
  
  Navigate to the configuration settings for the relevant module (e.g., Sales and Distribution).
  Check the settings for layout assignment. This can typically be found in the following path:
  
  SPRO ? Sales and Distribution ? Basic Functions ? Output Control ? Output Determination ? Maintain Output Types.
  
  
  Ensure that the output type you are trying to use is assigned to the customer.
  
  
  
  Check Output Determination:
  
  Ensure that the output determination procedure is correctly set up for the customer.
  Check if the output type is correctly assigned to the relevant sales document type.
  
  
  
  Custom Layouts:
  
  If you are using custom layouts, ensure that they are properly configured and linked to the customer.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, VD03, NACE, and SPRO.
  Documentation: Refer to SAP Help documentation for detailed guidance on output determination and customer master data management.
  User Roles: Ensure that you have the necessary authorizations to make changes to customer master data and output settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.