How To Fix W_SMAN003 - The working times were determined with errors

SAP Error Message - Details

• Message type: E = Error

• Message class: W_SMAN - Store Manager Portal - Human Resources Management iViews

• Message number: 003

• Message text: The working times were determined with errors

What causes this issue?

Errors occurred during the working time determination.

System Response

The iView still displays the working times for the employees assigned
to you. The display may contain errors.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message W_SMAN003 - The working times were determined with errors ?

  The SAP error message W_SMAN003, which states "The working times were determined with errors," typically occurs in the context of time management or work scheduling within SAP. This error indicates that there was an issue when the system attempted to calculate or determine working times for employees or resources.
  Causes:
  
  Incorrect Master Data: Issues with employee master data, such as incorrect work schedules, absence types, or time evaluation settings.
  Configuration Issues: Problems in the configuration of the time management module, such as incorrect settings in the work schedule rules or absence types.
  Missing Time Data: Absence records or time entries that are missing or incorrectly entered can lead to errors in working time calculations.
  Overlapping Time Entries: Conflicts between time entries, such as overlapping shifts or absences that are not properly accounted for.
  Authorization Issues: Lack of proper authorizations for accessing certain data or executing specific functions can also lead to errors.
  
  Solutions:
  
  Check Master Data: Review the employee master data for accuracy, including work schedules, absence types, and time evaluation settings.
  Review Configuration: Ensure that the configuration settings in the time management module are correct. This includes checking work schedule rules and absence types.
  Validate Time Entries: Check for any missing or incorrect time entries. Ensure that all time data is entered correctly and that there are no overlaps.
  Analyze Logs: Use transaction codes like PT60 (Time Evaluation) or PT_ER (Time Evaluation Log) to analyze the logs for more detailed error messages that can provide insights into the specific issues.
  Consult Documentation: Refer to SAP documentation or notes related to time management errors for additional troubleshooting steps.
  Seek Help from SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex configurations or custom developments.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PT60 (Time Evaluation), and PT_ER (Time Evaluation Log).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message W_SMAN003.
  User Authorizations: Ensure that users have the necessary authorizations to access and modify time management data.
  Testing: After making changes, conduct thorough testing to ensure that the working times are calculated correctly without errors.
  
  By following these steps, you should be able to identify the root cause of the W_SMAN003 error and implement a solution to resolve it.