How To Fix W5147 - Service & insufficiently maintained - will be reset

SAP Error Message - Details

• Message type: E = Error

• Message class: W5 - Messages for MM-WEB Applications and BAPIs

• Message number: 147

• Message text: Service & insufficiently maintained - will be reset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message W5147 - Service & insufficiently maintained - will be reset ?

  Certainly! Here's a detailed explanation regarding the SAP error message W5147: "Service & insufficiently maintained - will be reset":
  
  Error Message:
  W5147 - Service & insufficiently maintained - will be reset
  
  Cause:
  This warning message typically occurs in SAP when a service (often related to a service master record or service entry sheet) is not sufficiently maintained or incomplete in terms of required data fields or configuration. The system detects that the service data is missing mandatory information or is inconsistent, and as a result, it will reset or clear certain service-related fields to avoid errors in further processing.
  Common scenarios include:
  
  Missing or incomplete service master data.
  Service conditions or service specifications not properly maintained.
  Incomplete service entry sheet data.
  Service line items in purchase orders or service purchase orders lacking required details.
  Configuration issues in service management or service procurement.
  
  
  Typical Contexts Where It Occurs:
  
  During creation or processing of service purchase orders.
  When entering or posting service entry sheets.
  In service master data maintenance.
  During invoice verification for services.
  In service-related workflows or service management modules.
  
  
  Solution:
  
  
  Check Service Master Data:
  
  Verify that the service master record is complete.
  Ensure all mandatory fields (such as service number, description, unit of measure, service group, etc.) are properly maintained.
  Use transaction codes like AC03 (Display Service Master) or AC02 (Change Service Master) to review and update.
  
  
  
  Review Service Purchase Order or Service Entry Sheet:
  
  Check the service line items for completeness.
  Ensure that all required fields (service number, quantity, unit, price, etc.) are correctly entered.
  If the service is referenced in a purchase order, verify that the service master data linked to the PO is correct.
  
  
  
  Maintain Service Conditions and Configuration:
  
  Check if service conditions (pricing, discounts, surcharges) are properly maintained.
  Review configuration in IMG under Materials Management ? External Services Management.
  Ensure that service categories and service types are correctly set up.
  
  
  
  Reset and Re-enter Data if Necessary:
  
  If the system resets the service data, re-enter the missing or corrected information.
  Save and reprocess the document.
  
  
  
  Check for OSS Notes or SAP Support:
  
  Sometimes, this warning can be related to known SAP issues or patches.
  Search SAP OSS Notes for message W5147 for any specific fixes or recommendations.
  
  
  
  
  Additional Information:
  
  Message Class: W5 (Warning messages related to services)
  This is a warning message, not an error, so the system allows you to continue but resets the insufficient data to prevent errors downstream.
  Proper maintenance of service master data and related documents is crucial to avoid this warning.
  Regular audits of service master data and service purchase documents can help prevent this issue.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Service master or service data incomplete or insufficiently maintained.
  
  
  Effect
  System resets service-related fields to avoid processing errors.
  
  
  Solution
  Complete and correct service master data, service purchase order, and service entry sheets.
  
  
  Transactions
  AC02, AC03, ME23N (Display PO), ML81N (Service Entry Sheet)
  
  
  Notes
  Check SAP OSS Notes for message W5147 for specific patches or updates.
  
  
  
  
  If you provide the exact transaction or scenario where you encounter this message, I can help with more tailored steps.