How To Fix W5084 - Purchase order & & is not an order for external services

SAP Error Message - Details

• Message type: E = Error

• Message class: W5 - Messages for MM-WEB Applications and BAPIs

• Message number: 084

• Message text: Purchase order & & is not an order for external services

What causes this issue?

You have specified a purchase order for the purpose of entering
services performed. However, this PO does not contain any services.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You need an external service order that is relevant to the performed
services you wish to record.
Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message W5084 - Purchase order & & is not an order for external services ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  W5084 Purchase order & & is not an order for external services
  
  Meaning / Cause:
  This warning message occurs when you try to perform an operation (such as creating or processing a goods receipt, invoice verification, or service entry sheet) against a Purchase Order (PO) that is not defined as a service PO. In SAP, purchase orders can be created for materials (stock or consumables) or for external services. This message indicates that the PO you are referencing is not categorized as a service PO, but the system expects it to be one.
  Typical scenarios causing this message include:
  
  Attempting to create a Service Entry Sheet (SES) for a PO that was created for materials rather than services.
  Trying to post a goods receipt or invoice verification for services against a PO that is not flagged for services.
  Using a PO item category that is not for services (e.g., standard item category instead of service item category).
  
  
  Explanation:
  
  Purchase Order Type: The PO type or item category determines whether the PO is for materials or services.
  Service Entry Sheet: Only POs with service item categories (e.g., item category 'D' for services) allow service entry sheets.
  Goods Receipt: For service POs, you do not post a goods receipt but a service entry sheet instead.
  
  
  How to Check:
  
  Check PO Item Category:
  
  Go to ME23N (Display Purchase Order).
  Look at the item category of the PO line items.
  Service items usually have item category 'D' or other service-related categories.
  
  
  Check PO Type:
  
  Some PO types are specifically for services (e.g., NB for standard, FO for framework orders, etc.).
  
  
  Check if Service Entry Sheet is allowed:
  
  In the PO item details, check if the "Service" indicator is set.
  
  
  
  
  Solution / How to Fix:
  
  If you intended to create a service PO:
  
  Create a new PO with the correct item category for services (e.g., 'D').
  Ensure the PO type and item category support services.
  
  
  If the PO is for materials:
  
  Do not try to create a service entry sheet.
  Post goods receipt or invoice verification as per material PO process.
  
  
  If you mistakenly used the wrong PO:
  
  Use the correct PO that is designated for services.
  
  
  Adjust PO item category (if possible):
  
  Sometimes, you can change the item category to a service category if the PO is still editable and business process allows.
  
  
  Consult with Purchasing or MM team:
  
  To confirm the correct PO and process.
  
  
  
  
  Related Information:
  
  Transaction Codes:
  
  ME21N: Create Purchase Order
  ME22N: Change Purchase Order
  ME23N: Display Purchase Order
  ML81N: Service Entry Sheet
  MIGO: Goods Receipt
  MIRO: Invoice Verification
  
  
  SAP Notes / Documentation:
  
  Check SAP Help Portal for service procurement processes.
  SAP Note related to service entry sheets and PO item categories.
  
  
  Item Categories:
  
  'D' = Service item category
  'Standard' = Material item category
  
  
  
  
  Summary:
  The warning W5084 indicates a mismatch between the expected PO type (service) and the actual PO type (material). To resolve, ensure you are using a PO created for external services when processing service-related transactions.
  
  If you need help with a specific transaction or scenario, please provide more details!