How To Fix W5022 - Back or forward key not supported in this situation

SAP Error Message - Details

• Message type: E = Error

• Message class: W5 - Messages for MM-WEB Applications and BAPIs

• Message number: 022

• Message text: Back or forward key not supported in this situation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message W5022 - Back or forward key not supported in this situation ?

  SAP Error Message:
  
  W5022 - Back or forward key not supported in this situation
  
  Cause:
  This warning message typically appears when a user tries to use the Back or Forward navigation keys (such as the browser's back/forward buttons or keyboard shortcuts) in a SAP GUI or Web Dynpro application where such navigation is not supported or allowed. SAP applications often control the navigation flow strictly to maintain data consistency and session integrity. Using back or forward keys can disrupt this flow, leading to potential data loss or inconsistent states.
  Common scenarios include:
  
  Trying to navigate back or forward in a transaction or screen where the application expects a linear process.
  Using browser navigation buttons in Web Dynpro or SAP Fiori apps where the app manages navigation internally.
  Pressing keyboard shortcuts (like Alt+Left/Right) that attempt to move backward or forward in the session history.
  
  
  Solution:
  
  
  Avoid using Back/Forward keys:
  
  Use the navigation buttons provided within the SAP application (e.g., "Back" button on the screen, menu options) instead of browser or keyboard navigation keys.
  
  
  Follow the application flow:
  
  Complete the current transaction or process step as intended by the application before moving to another screen.
  
  
  If you encounter this message frequently:  
  
  Check if the application or transaction has specific navigation restrictions.
  Consult the application documentation or SAP notes for any known issues or patches.
  For Web Dynpro or Fiori apps, use the app's navigation controls rather than browser buttons.
  
  
  
  Technical workaround (for developers):  
  
  In Web Dynpro, ensure that navigation handlers properly manage the navigation stack.
  Disable or handle browser back/forward events via JavaScript in Web Dynpro or Fiori apps to prevent users from triggering unsupported navigation.
  
  
  
  
  Related Information:
  
  SAP Notes: Sometimes SAP releases notes related to navigation issues in specific modules or UI technologies (Web Dynpro, Fiori). Searching the SAP Support Portal with the message number or keywords can provide updates or patches.
  User Training: Educate users on proper navigation within SAP applications to prevent accidental use of unsupported keys.
  Transaction Codes: This message can appear in various transactions; the exact behavior depends on the transaction design.
  SAP GUI vs. Web UI: The message is more common in Web-based SAP applications where browser navigation conflicts with app navigation logic.
  
  
  Summary:
  
  The W5022 warning is a safeguard against unsupported navigation actions that could disrupt the SAP application's state. Users should navigate using the application's own controls rather than browser or keyboard back/forward keys. Developers should ensure proper navigation handling in custom or Web-based SAP applications.