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How To Fix W4004 - &: & info record exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: W4 - Messages for material discontinuation

  • Message number: 004

  • Message text: &: & info record exists

  • Show details Hide details
  • What causes this issue?

    There are info records without deletion flags for the material.

    How to fix this error?

    Branch to the transaction for setting deletion flags.
    <DS:TRAN.ME15>Proceed</>

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message W4004 - &: & info record exists ?

    SAP Error Message:
    W4004 & : & info record exists


    Meaning / Cause:

    This warning message typically appears when you try to create a purchasing info record (PIR) in SAP, but an info record with the same combination of vendor, material, and purchasing organization already exists in the system.

    • The message indicates that the system has found an existing info record for the given vendor-material combination.
    • The placeholders & are replaced by actual values in the message, such as the info record number or vendor/material details.

    When does it occur?

    • During creation of a purchasing info record (transaction ME11).
    • When the system detects a duplicate or existing info record for the same vendor and material.
    • It serves as a warning to prevent unintentional duplicate entries.

    Solution / How to handle:

    1. Check existing info record:

      • Use transaction ME13 (Display Info Record) or ME12 (Change Info Record) to view the existing info record.
      • Verify if the existing info record meets your requirements.
    2. If the existing info record is correct:

      • You do not need to create a new one.
      • Use the existing info record for your purchasing activities.
    3. If you need to create a new info record:

      • Ensure that the combination of vendor, material, and purchasing organization is unique.
      • You may need to adjust the purchasing organization or vendor if applicable.
      • Alternatively, update the existing info record if changes are needed.
    4. Suppress the warning (not recommended):

      • If you want to suppress the warning, it can be configured in the system, but this is generally not recommended as it may lead to data inconsistencies.

    Related Information:

    • Purchasing Info Record (PIR): Stores data about a specific material and vendor combination, such as prices, conditions, and delivery terms.
    • Transactions:
      • ME11 – Create Info Record
      • ME12 – Change Info Record
      • ME13 – Display Info Record
    • SAP Notes: Check SAP Notes for any specific patches or updates related to info record handling.
    • Customization: Info record settings can be influenced by configuration in Materials Management (MM) under Purchasing.

    Summary:

    • Cause: Attempt to create a duplicate purchasing info record.
    • Solution: Verify and use the existing info record or create a new one with a unique key.
    • Check: Use ME13 to display existing info records before creating new ones.

    If you provide the exact message text or system context, I can help with more precise guidance.

    • Do you have any question about this error?


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