How To Fix VX102 - User exit has been run: text could not be obtained.

SAP Error Message - Details

• Message type: E = Error

• Message class: VX - Text processing messages

• Message number: 102

• Message text: User exit has been run: text could not be obtained.

What causes this issue?

Long text to message VX102

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VX102 - User exit has been run: text could not be obtained. ?

  The SAP error message VX102 ("User exit has been run: text could not be obtained") typically occurs in the context of sales and distribution (SD) processes, particularly when dealing with pricing or text determination. This error indicates that the system attempted to retrieve a text (such as a pricing condition text or a document text) but was unable to do so, often due to a missing or incorrectly configured user exit.
  Causes:
  
  Missing Texts: The text that the system is trying to retrieve does not exist in the database.
  User Exit Configuration: The user exit that is supposed to provide the text is either not implemented or is not functioning correctly.
  Incorrect Text Determination Procedure: The text determination procedure may not be set up correctly in the configuration.
  Authorization Issues: The user may not have the necessary authorizations to access the text.
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that prevent the text from being retrieved.
  
  Solutions:
  
  Check Texts: Verify that the required texts exist in the relevant tables (e.g., condition texts, material texts, etc.). You can do this by checking the relevant master data or condition records.
  Review User Exit Implementation: If a user exit is involved, check the implementation of the user exit to ensure it is correctly coded and activated. You may need to consult with your ABAP developer or technical team.
  Configuration Review: Go through the configuration settings for text determination in the relevant areas (e.g., pricing, sales documents) to ensure they are set up correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access the texts. This may involve checking user roles and authorizations in the SAP system.
  Debugging: If the issue persists, consider debugging the process to identify where the text retrieval is failing. This may require technical expertise.
  Consult Documentation: Review SAP documentation or notes related to the specific user exit or text determination process for additional insights.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SE80 (Object Navigator) to check user exits or SE37 (Function Module) to look at the function modules related to text determination.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.