How To Fix VVSCSOLL168 - Payment plan item &1/&2/&3 finished and then marked as complete

SAP Error Message - Details

• Message type: E = Error

• Message class: VVSCSOLL - Debit Entry as Part of Payment Plan

• Message number: 168

• Message text: Payment plan item &1/&2/&3 finished and then marked as complete

What causes this issue?

Payment plan item &V3& for contract &V1& with business partner &V2& was
finished and marked as "complete" <DS:DE.ARCHI_SC>Archiving</> flag
set).
The payment plan item was ended, as this was a one-time payment with
ending, or because the flag for archiving was set for the payment plan
or the item, in addition to ending.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VVSCSOLL168 - Payment plan item &1/&2/&3 finished and then marked as complete ?

  The SAP error message VVSCSOLL168 indicates that a payment plan item has been marked as complete after it has finished processing. This typically occurs in the context of contract management or billing processes within SAP, particularly in modules related to financial transactions or customer billing.
  Cause:
  
  Payment Plan Completion: The payment plan item has reached its end date or has been fully processed, and the system has automatically marked it as complete.
  Manual Intervention: A user may have manually marked the payment plan item as complete, which can lead to this message if the item was not intended to be finalized.
  Configuration Issues: There may be configuration settings in the payment plan or billing process that are causing items to be marked as complete prematurely.
  Data Integrity Issues: There could be inconsistencies in the data related to the payment plan, such as missing or incorrect entries.
  
  Solution:
  
  Review Payment Plan Status: Check the status of the payment plan item in question. Ensure that it is indeed supposed to be marked as complete and that all necessary transactions have been processed.
  Check Configuration Settings: Review the configuration settings for payment plans in your SAP system. Ensure that the settings align with your business processes and that there are no misconfigurations.
  Manual Correction: If the item was marked as complete in error, you may need to reverse the completion status if the system allows it. This may involve specific transaction codes or processes depending on your SAP version.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling payment plan items and understanding the implications of marking them as complete.
  Contact Support: If the issue persists or if you are unsure about the next steps, consider reaching out to your SAP support team or consulting with SAP experts for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that pertain to payment plans, billing, and contract management (e.g., VF01 for billing documents, FPL9 for payment plan processing).
  SAP Notes: Check for any SAP Notes related to this error message or similar issues. SAP Notes often provide fixes or workarounds for known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to diagnose and address the issue related to the VVSCSOLL168 error message in your SAP system.