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Message type: E = Error
Message class: VVSCSOLL - Debit Entry as Part of Payment Plan
Message number: 102
Message text: Receivable exceeds payment: Remainder set as receivable
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VVSCSOLL102
- Receivable exceeds payment: Remainder set as receivable ?The SAP error message VVSCSOLL102 indicates that there is a discrepancy between the payment amount and the receivable amount in a transaction. Specifically, it means that the payment received is less than the total receivable amount, and as a result, the remainder is being set as a receivable.
Cause:
- Partial Payment: The most common cause of this error is that a customer has made a partial payment against an invoice, which leaves a remaining balance that is still due.
- Incorrect Payment Amount: The payment amount entered may be incorrect or not matching the expected amount.
- Payment Terms: The payment terms set for the customer may not align with the payment received.
- Currency Differences: If there are currency conversions involved, discrepancies may arise due to exchange rate differences.
- Invoice Adjustments: There may have been adjustments or corrections made to the invoice after the payment was initiated.
Solution:
- Verify Payment Amount: Check the payment amount entered against the invoice amount to ensure it is correct.
- Check Invoice Status: Review the status of the invoice to confirm that it is open and has not been fully paid or adjusted.
- Adjust Payment: If the payment is indeed a partial payment, ensure that the remaining balance is correctly recorded as a receivable.
- Review Payment Terms: Ensure that the payment terms for the customer are set correctly and that they align with the payment received.
- Currency Check: If applicable, verify that the currency conversion rates are correct and that the amounts are being calculated properly.
- Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific configurations or settings that may need to be adjusted.
Related Information:
If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.
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