How To Fix VVSCSOLL101 - Payment exceeds receivable: Remainder set as credit

SAP Error Message - Details

• Message type: E = Error

• Message class: VVSCSOLL - Debit Entry as Part of Payment Plan

• Message number: 101

• Message text: Payment exceeds receivable: Remainder set as credit

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VVSCSOLL101 - Payment exceeds receivable: Remainder set as credit ?

  The SAP error message VVSCSOLL101 indicates that a payment made exceeds the amount receivable for a particular transaction. This typically occurs in the context of accounts receivable or billing processes, where a customer has made a payment that is greater than the outstanding invoice amount. As a result, the excess amount is recorded as a credit.
  Cause:
  
  Overpayment: The customer has paid more than the invoiced amount.
  Incorrect Invoice Amount: The invoice may have been incorrectly issued for a higher amount than what was actually due.
  Multiple Payments: There may have been multiple payments applied to a single invoice, leading to an overpayment situation.
  Currency Conversion Issues: If payments are made in different currencies, fluctuations in exchange rates may lead to discrepancies.
  
  Solution:
  
  Review Payment Details: Check the payment details against the invoice to confirm the amounts. Ensure that the payment received matches the invoice amount.
  Adjust Invoice: If the invoice was issued incorrectly, consider issuing a credit memo or adjusting the invoice to reflect the correct amount.
  Apply Credit: If the payment is indeed an overpayment, you can apply the excess amount as a credit to the customer's account for future transactions.
  Communicate with Customer: Inform the customer about the overpayment and discuss how they would like to handle the excess amount (e.g., refund, credit for future invoices).
  Check for Duplicate Payments: Ensure that there are no duplicate payments recorded for the same invoice.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FB03 (Display Document) to view the payment and invoice details, or FBL5N (Customer Line Item Display) to check the customer account.
  Credit Management: If you are using SAP Credit Management, ensure that the credit limits and terms are correctly set up to avoid future issues.
  Documentation: Maintain proper documentation of communications with the customer regarding the overpayment and any adjustments made to their account.
  
  By following these steps, you should be able to resolve the VVSCSOLL101 error and manage the overpayment effectively.