How To Fix VVSCDI211 - &1: Error in customer checks (exit V070)

SAP Error Message - Details

• Message type: E = Error

• Message class: VVSCDI - Messages for Transferring Scheduling Items

• Message number: 211

• Message text: &1: Error in customer checks (exit V070)

What causes this issue?

You get this message if the customer module returns at least one error.
Error messages that are entered withing the customer exit are output
independently of this.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VVSCDI211 - &1: Error in customer checks (exit V070) ?

  The SAP error message VVSCDI211 indicates that there is an issue with customer checks during the sales document processing, specifically related to the exit V070. This error typically occurs in the context of sales and distribution (SD) when the system is trying to validate customer data or perform checks that are defined in the user exit.
  Cause:
  The error can be caused by several factors, including:
  
  
  Custom Code Issues: If there is custom code implemented in the user exit V070, it may contain logic that is causing the error. This could be due to incorrect assumptions about the data or missing checks.
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the customer master records, such as invalid payment terms, credit limits, or other relevant fields.
  
  
  Configuration Issues: The configuration settings for customer checks in the sales document may not be set up correctly, leading to validation failures.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the actions related to the customer checks.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Custom Code: Review the implementation of the user exit V070. Ensure that the logic is correct and that it handles all possible scenarios. Debugging the code can help identify where the error is occurring.
  
  
  Validate Customer Data: Check the customer master data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  
  
  Review Configuration: Go through the configuration settings related to customer checks in the sales document. Ensure that the settings align with your business requirements and that there are no misconfigurations.
  
  
  Check Authorizations: Verify that the user encountering the error has the necessary authorizations to perform the actions related to customer checks. If not, work with your security team to grant the appropriate permissions.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve the issue.
  
  
  Testing: After making changes, conduct thorough testing to ensure that the error is resolved and that the system behaves as expected.
  
  
  Related Information:
  
  User Exits: User exits are custom enhancements that allow you to add your own business logic to standard SAP processes. Understanding how to work with user exits is crucial for troubleshooting issues like this.
  SAP Documentation: Refer to SAP's official documentation for more details on user exits and customer checks in the sales and distribution module.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.