How To Fix VTX837 - New delivery date cannot be determined as tracking entry is inconsistent

VTX837 - Overview

• Message type: E = Error

• Message class: VTX - Messages from tracking notification processing

• Message number: 837

• Message text: New delivery date cannot be determined as tracking entry is inconsistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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VTX837 - Details

• The SAP error message VTX837, which states "New delivery date cannot be determined as tracking entry is inconsistent," typically occurs in the context of logistics and transportation management within SAP systems, particularly when dealing with tracking and delivery dates for shipments.
  
  Cause:
  The error usually arises due to inconsistencies in the tracking data associated with a shipment. This can happen for several reasons, including:
  
  
  Missing or Incorrect Tracking Information: The tracking information may not be properly entered or may be missing key details that are necessary for determining a new delivery date.
  
  
  Inconsistent Status Updates: If the status of the shipment has not been updated correctly in the system, it can lead to discrepancies that prevent the system from calculating a new delivery date.
  
  
  Data Synchronization Issues: If there are issues with data synchronization between different modules or systems (e.g., between SAP and a third-party logistics provider), it can lead to inconsistencies.
  
  
  
  Configuration Issues: Incorrect configuration