How To Fix VT840 - Enter account key starting with a Z

SAP Error Message - Details

• Message type: E = Error

• Message class: VT - Vertriebstabellen

• Message number: 840

• Message text: Enter account key starting with a Z

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VT840 - Enter account key starting with a Z ?

  The SAP error message VT840, which states "Enter account key starting with a Z," typically occurs in the context of configuring or processing billing documents, particularly in the area of revenue recognition or account determination in SAP.
  Cause:
  The error is triggered when the system expects an account key that starts with the letter "Z," which is often reserved for custom account keys defined by the organization. This can happen in various scenarios, such as:
  
  Incorrect Configuration: The account key being used does not meet the criteria set in the configuration, or the account key is not defined correctly in the system.
  Missing Customization: The required account keys starting with "Z" have not been created or activated in the system.
  Data Entry Error: The user may have entered an incorrect account key that does not conform to the expected format.
  
  Solution:
  To resolve the VT840 error, you can take the following steps:
  
  
  Check Account Key Configuration:
  
  Go to the configuration settings in SAP (Transaction Code: SPRO).
  Navigate to the relevant area for account determination (e.g., Sales and Distribution or Financial Accounting).
  Ensure that the account keys starting with "Z" are defined and configured correctly.
  
  
  
  Create or Modify Account Keys:
  
  If the required account key does not exist, you may need to create it.
  Use Transaction Code: OB40 to create or modify account keys.
  Ensure that the account key is linked to the appropriate G/L accounts.
  
  
  
  Review Master Data:
  
  Check the master data (e.g., customer or material master) to ensure that the correct account key is assigned.
  Make sure that the account key is being used in the correct context (e.g., billing type, sales area).
  
  
  
  User Training:
  
  Ensure that users are trained on the correct account keys to use in their transactions to avoid data entry errors.
  
  
  
  Consult Documentation:
  
  Review any internal documentation or guidelines regarding the use of account keys in your organization.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Account Keys: These are used in SAP to determine how revenue is recognized and how it is posted to the general ledger.
  Customization: Organizations often customize their SAP systems, including the creation of account keys that start with "Z" for specific business needs.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OB40 (for account key configuration) and SPRO (for configuration settings).
  
  By following these steps, you should be able to resolve the VT840 error and ensure that the correct account keys are being used in your SAP transactions.