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How To Fix VT802 - Group is used in billing, so the payer cannot be changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VT - Vertriebstabellen

  • Message number: 802

  • Message text: Group is used in billing, so the payer cannot be changed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VT802 - Group is used in billing, so the payer cannot be changed ?

    The SAP error message VT802 indicates that a billing document is associated with a specific payer, and due to this association, the payer cannot be changed. This typically occurs in the context of sales and distribution (SD) processes where billing documents are linked to specific customer accounts.

    Cause:

    1. Billing Document Association: The billing document is already created and linked to a specific payer. Changing the payer would disrupt the integrity of the billing document.
    2. Group Billing: If the billing is done in groups, changing the payer for one document may affect other documents in the group.
    3. Document Status: The billing document may be in a status that does not allow changes, such as being posted or completed.

    Solution:

    1. Check Document Status: Verify the status of the billing document. If it is already posted, you may need to reverse or cancel the document before making changes.
    2. Create a New Billing Document: If changing the payer is necessary, consider creating a new billing document with the correct payer information instead of modifying the existing one.
    3. Review Group Billing Settings: If group billing is being used, review the settings and determine if it is possible to change the payer at the group level.
    4. Consult with SAP Support: If the issue persists or if you are unsure about the implications of changing the payer, consult with your SAP support team or refer to SAP documentation for further guidance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VF02 (Change Billing Document) and VF03 (Display Billing Document) to manage billing documents effectively.
    • SAP Notes: Check for any SAP Notes related to error VT802 for specific patches or updates that may address this issue.
    • User Authorizations: Ensure that you have the necessary authorizations to make changes to billing documents, as restrictions may also lead to this error.

    By following these steps, you should be able to address the VT802 error and manage your billing documents effectively.

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