How To Fix VT620 - Quantity/value pos/neg field must be ' ' for credit memos to billing docs

SAP Error Message - Details

• Message type: E = Error

• Message class: VT - Vertriebstabellen

• Message number: 620

• Message text: Quantity/value pos/neg field must be ' ' for credit memos to billing docs

What causes this issue?

In the controls for copying billing document (F2) from credit memo (CR)
or debit memo (DR), the quantity/field value must be ' '. This message
appears if VBTYP for the source billing document is 'M' and if VBTYP
for the target document is 'O' or 'P'. This copying control means that
a credit memo or debit memo is created directly from the billing
document.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Enter ' ' in the <LS>Quantity/value</> ' ' field.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VT620 - Quantity/value pos/neg field must be ' ' for credit memos to billing docs ?

  The SAP error message VT620 indicates that there is an issue with the quantity or value fields in a credit memo related to billing documents. Specifically, it states that these fields must be empty (i.e., ' ') for credit memos. This error typically arises when the system expects certain fields to be blank for credit memos, but they contain values.
  Cause:
  
  Incorrect Data Entry: The credit memo may have been created with quantities or values that are not allowed.
  Configuration Issues: The system configuration for billing documents and credit memos may not be set up correctly.
  Document Type Mismatch: The document type used for the credit memo may not be compatible with the billing document type.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might be causing the issue.
  
  Solution:
  
  Check Credit Memo Data: Review the credit memo to ensure that the quantity and value fields are indeed empty. If they contain values, you will need to correct them.
  Review Configuration: Check the configuration settings for billing documents and credit memos in the SAP system. Ensure that the settings align with the business requirements.
  Document Type Verification: Ensure that the document type used for the credit memo is appropriate for the billing document it is referencing.
  Consult with Technical Team: If there are custom developments, consult with your technical team to review any custom code that might be affecting the behavior of credit memos.
  Testing: After making the necessary changes, test the process again to ensure that the error does not reoccur.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation regarding billing documents and credit memos to understand the expected behavior and requirements.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to manage billing documents effectively.
  
  If the issue persists after following these steps, it may be beneficial to engage SAP support for further assistance.