How To Fix VT620 - Quantity/value pos/neg field must be ' ' for credit memos to billing docs

VT620 - Overview

• Message type: E = Error

• Message class: VT - Vertriebstabellen

• Message number: 620

• Message text: Quantity/value pos/neg field must be ' ' for credit memos to billing docs

What causes this issue?

In the controls for copying billing document (F2) from credit memo (CR)
or debit memo (DR), the quantity/field value must be ' '. This message
appears if VBTYP for the source billing document is 'M' and if VBTYP
for the target document is 'O' or 'P'. This copying control means that
a credit memo or debit memo is created directly from the billing
document.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Enter ' ' in the <LS>Quantity/value</> ' ' field.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VT620 - Quantity/value pos/neg field must be ' ' for credit memos to billing docs ?

  The SAP error message VT620 indicates that there is an issue with the quantity or value fields in a credit memo related to billing documents. Specifically, it states that these fields must be empty (i.e., ' ') for credit memos. This error typically arises when the system expects certain fields to be blank for credit memos, but they contain values.
  
  Cause:
  
  Incorrect Data Entry: The credit memo may have been created with quantities or values that are not allowed.
  
  Configuration Issues: The system configuration for billing documents and credit memos may not be set up correctly.
  Document Type Mismatch: The document type used for the credit memo may not be compatible with the billing document type.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might be causing the issue.
  
  
  Solution:
  
  Check Credit Memo Data: Review the credit memo to ensure that the quantity and value fields are indeed empty. If