How To Fix VT342 - Division & is still required as a customer division

SAP Error Message - Details

• Message type: E = Error

• Message class: VT - Vertriebstabellen

• Message number: 342

• Message text: Division & is still required as a customer division

What causes this issue?

The division still exists in table TVTA as a customer division.

How to fix this error?

The customer division should not be deleted, because otherwise customer
master records can be created for a division that does not exist
anymore.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VT342 - Division & is still required as a customer division ?

  The SAP error message VT342 indicates that a division is still required for a customer in the context of sales and distribution (SD) processes. This error typically arises when a sales document (like a sales order or quotation) is being processed, and the system requires a division to be specified for the customer involved in the transaction.
  Cause:
  
  Missing Division Assignment: The customer master record does not have a division assigned in the sales area data.
  Sales Area Configuration: The sales area (which includes the sales organization, distribution channel, and division) may not be properly configured or may not include the required division.
  Transaction Context: The transaction being processed requires a division, but it has not been specified or is not available for the customer.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD02 for general data or VD02 for sales area data).
  Ensure that the division is assigned in the sales area data for the relevant sales organization and distribution channel.
  
  
  
  Update Sales Area Configuration:
  
  If the division is missing, you may need to add it. This can be done in the customer master record or by configuring the sales area settings in the SAP system.
  Use transaction code OVXK to check and maintain the sales area settings.
  
  
  
  Assign Division to Customer:
  
  If the customer does not have a division assigned, you can assign it by editing the customer master record and filling in the division field.
  
  
  
  Check Sales Document:
  
  Ensure that the sales document you are trying to create or process has the division specified. If it is not specified, you may need to enter it manually.
  
  
  
  Consult with Configuration Team:
  
  If you are unsure about the correct division to assign or if there are issues with the configuration, consult with your SAP configuration team or a functional consultant who specializes in SD.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD02: Change Customer (General Data)
  VD02: Change Customer (Sales Area Data)
  OVXK: Maintain Sales Area Data
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  Documentation: Review SAP documentation on customer master data and sales area configuration for more detailed guidance.
  
  By following these steps, you should be able to resolve the VT342 error and ensure that the necessary division is assigned to the customer in question.