How To Fix VSH_APPL_LOG030 - Select exactly one customer

SAP Error Message - Details

• Message type: E = Error

• Message class: VSH_APPL_LOG - Message Class for Error Logs in Customer Hierarchy

• Message number: 030

• Message text: Select exactly one customer

&CAUSE& You have selected several customers, or none. &SYSTEM_RESPONSE&
The system can only carry out the requested action for one customer.
&WHAT_TO_DO& Select one customer. Make sure that you mark the customer
on the symbol at the start of the line, so that the whole line is
highlighted. &SYS_ADMIN&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSH_APPL_LOG030 - Select exactly one customer ?

  The SAP error message VSH_APPL_LOG030 ("Select exactly one customer") typically occurs in the context of transactions or processes where a selection of a customer is required, but the system detects that either no customer or multiple customers have been selected. This can happen in various SAP modules, particularly in Sales and Distribution (SD) or Customer Relationship Management (CRM).
  Cause:
  
  No Customer Selected: The user has not selected any customer in the relevant selection screen.
  Multiple Customers Selected: The user has selected more than one customer, which is not allowed for the operation being performed.
  Incorrect Filters: Filters or selection criteria may be set in such a way that they do not yield a single customer.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  Check Selection: Ensure that you have selected exactly one customer. If you have multiple customers selected, deselect all but one.
  Use the Search Functionality: If you are unsure of the customer to select, use the search functionality (e.g., F4 help) to find and select the correct customer.
  Review Filters: If you are using any filters or criteria to narrow down your selection, review them to ensure they are set correctly to yield a single customer.
  Transaction Context: Make sure you are in the correct transaction context where selecting a single customer is required. Some transactions may have specific requirements regarding customer selection.
  User Authorization: Ensure that you have the necessary authorizations to access the customer data you are trying to select.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transaction codes related to customer management, such as VA01 (Create Sales Order), VA02 (Change Sales Order), or CRM transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are documented in SAP Notes.
  Documentation: Refer to SAP documentation or help files for the specific transaction you are using to understand the requirements for customer selection.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.