How To Fix VSH_APPL_LOG031 - Select a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: VSH_APPL_LOG - Message Class for Error Logs in Customer Hierarchy

• Message number: 031

• Message text: Select a customer

&CAUSE& &SYSTEM_RESPONSE& &WHAT_TO_DO& Make sure that you mark the
customer on the symbol at the start of the line, so that the whole line
is highlighted. &SYS_ADMIN&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSH_APPL_LOG031 - Select a customer ?

  The SAP error message VSH_APPL_LOG031 typically indicates that a customer selection is required in a specific transaction or process. This error often occurs in the context of sales and distribution (SD) or related modules where customer data is essential for processing.
  Cause:
  
  Missing Customer Selection: The most common cause of this error is that the user has not selected a customer in the relevant screen or transaction.
  Incorrect Configuration: There may be configuration issues in the system that prevent the selection of customers.
  Authorization Issues: The user may not have the necessary authorizations to view or select customer data.
  Data Integrity Issues: There could be issues with the customer master data that prevent it from being displayed or selected.
  
  Solution:
  
  Select a Customer: Ensure that you have selected a customer in the relevant field. This may involve navigating to the appropriate screen and entering or selecting a customer ID.
  Check Configuration: If you are responsible for system configuration, verify that the settings related to customer selection are correctly configured.
  Review Authorizations: Check if the user has the necessary authorizations to access customer data. This may involve consulting with your SAP security team.
  Data Validation: Ensure that the customer master data is complete and valid. You can check for any inconsistencies or missing information in the customer records.
  Consult Documentation: Refer to SAP documentation or help resources for the specific transaction you are working with to ensure you are following the correct process.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to sales orders, deliveries, or billing. Knowing the specific transaction can help in troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.