How To Fix VSH_APPL_LOG001 - The higher-level customer has not been created

SAP Error Message - Details

• Message type: E = Error

• Message class: VSH_APPL_LOG - Message Class for Error Logs in Customer Hierarchy

• Message number: 001

• Message text: The higher-level customer has not been created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VSH_APPL_LOG001 - The higher-level customer has not been created ?

  The SAP error message VSH_APPL_LOG001 indicates that there is an issue related to the hierarchy of customer master data. Specifically, it means that the higher-level customer (often referred to as a parent customer) has not been created in the system. This error typically arises in scenarios where a customer is being assigned to a higher-level customer or when trying to process transactions that require a valid parent-child relationship in customer master data.
  
  Cause:
  
  Missing Higher-Level Customer: The higher-level customer that is supposed to be linked to the current customer does not exist in the system.
  Incorrect Configuration: The customer hierarchy may not be set up correctly, or the relationship between customers is not properly defined.
  Data Entry Error: There may have been a mistake in entering the customer data, leading to a reference to a non-existent higher-level customer.
  
  
  Solution:
  
  
  Create the Higher-Level Customer:
  
  Navigate to the customer master data transaction (e.g., XD01 for creating a customer).
  Create the