How To Fix VSCAN102 - Virus scan profile &1, step &2: virus scan server &3

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 102

• Message text: Virus scan profile &1, step &2: virus scan server &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN102 - Virus scan profile &1, step &2: virus scan server &3 ?

  The SAP error message VSCAN102 typically indicates an issue related to the virus scan server configuration or its interaction with the virus scan profile. This error can occur during the execution of a virus scan on files being processed by the SAP system.
  Cause:
  
  Configuration Issues: The virus scan server may not be properly configured in the SAP system. This could include incorrect settings in the virus scan profile or issues with the connection to the virus scan server.
  Server Unavailability: The virus scan server might be down or unreachable due to network issues or server maintenance.
  Profile Issues: The virus scan profile specified in the error message may not be correctly set up or may not exist.
  Permissions: There may be insufficient permissions for the SAP system to communicate with the virus scan server or to access the files being scanned.
  
  Solution:
  
  
  Check Virus Scan Server Configuration:
  
  Go to transaction code VSCN in SAP to check the configuration of the virus scan server.
  Ensure that the server is correctly defined and that the connection parameters are accurate.
  
  
  
  Verify Virus Scan Profile:
  
  Check the virus scan profile being used. Ensure that it is correctly configured and active.
  You can do this by navigating to the relevant settings in the SAP system.
  
  
  
  Server Availability:
  
  Ensure that the virus scan server is up and running. You may need to check with your IT department or the team responsible for maintaining the virus scan server.
  Test the connectivity to the virus scan server from the SAP system.
  
  
  
  Review Permissions:
  
  Ensure that the user under which the SAP system is running has the necessary permissions to access the virus scan server and the files being scanned.
  
  
  
  Check Logs:
  
  Review the logs for more detailed error messages that can provide additional context about the failure. This can help in diagnosing the specific issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to virus scanning for any additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the virus scan functionality.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Logs: Use transaction codes like SM21 (System Log) or SLG1 (Application Log) to gather more information about the error.
  
  If the issue persists after following these steps, it may be necessary to escalate the problem to SAP support for further assistance.