How To Fix VSCAN101 - Virus scan profile &1, step &2: scanner group &3

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 101

• Message text: Virus scan profile &1, step &2: scanner group &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN101 - Virus scan profile &1, step &2: scanner group &3 ?

  The SAP error message VSCAN101 typically relates to issues with the virus scanning configuration in the SAP system. This error indicates that there is a problem with the virus scan profile, the step being executed, or the scanner group specified in the configuration.
  Cause:
  
  Configuration Issues: The virus scan profile may not be correctly configured. This could include incorrect settings for the scanner group or the steps defined in the profile.
  Scanner Group Problems: The specified scanner group may not be available or properly set up in the system.
  Network Issues: If the virus scanner is located on a different server, network connectivity issues could prevent the SAP system from communicating with the scanner.
  Permissions: The user or service account running the virus scan may not have the necessary permissions to execute the scan.
  Scanner Malfunction: The virus scanner itself may be malfunctioning or not running.
  
  Solution:
  
  Check Configuration: Review the virus scan profile configuration in the SAP system. Ensure that the scanner group and steps are correctly defined.
  
  Go to transaction code VSCN to check the virus scan profiles.
  
  
  Verify Scanner Group: Ensure that the specified scanner group exists and is correctly configured. You can check this in the virus scan configuration settings.
  Test Connectivity: If the virus scanner is on a different server, test the network connectivity between the SAP system and the scanner.
  Review Permissions: Ensure that the user or service account has the necessary permissions to execute the virus scan.
  Check Scanner Status: Verify that the virus scanner is running and functioning correctly. Check logs for any errors or issues with the scanner itself.
  Update Scanner: If the virus scanner is outdated, consider updating it to the latest version to ensure compatibility with the SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to the virus scanning functionality.
  Documentation: Review the SAP documentation for virus scanning to ensure that all configurations are set up according to best practices.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the VSCAN101 error message in your SAP system.