How To Fix VSCAN089 - Changes were not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 089

• Message text: Changes were not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN089 - Changes were not saved ?

  The SAP error message VSCAN089, which states "Changes were not saved," typically occurs in the context of the SAP system when there is an issue with saving changes to a document or transaction. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to make changes to the document or transaction.
  Data Validation Errors: The data being entered may not meet the required validation rules, leading to a failure in saving.
  System Locking: The document or transaction may be locked by another user or process, preventing changes from being saved.
  Technical Errors: There may be underlying technical issues, such as database connectivity problems or system configuration errors.
  Incomplete Data: Required fields may be left blank or filled incorrectly, causing the save operation to fail.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to make changes. This can be verified by checking the user roles and permissions in the SAP system.
  Review Input Data: Double-check the data being entered for any validation errors. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Check for Locks: Use transaction codes like SM12 to check for locks on the document or transaction. If another user has locked the document, you may need to wait until it is released or contact the user to resolve the issue.
  Technical Support: If the issue persists, consult with your SAP Basis or technical support team to investigate any underlying technical problems that may be affecting the system.
  Error Logs: Check the system logs (transaction codes like SLG1) for any error messages that may provide more context about why the changes were not saved.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SLG1 (to view application logs), and SU53 (to check authorization issues).
  SAP Notes: Search for SAP Notes related to the error message VSCAN089 in the SAP Support Portal for any specific patches or updates that may address the issue.
  User Training: Ensure that users are trained on the correct procedures for entering and saving data in the SAP system to minimize errors.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.