How To Fix VSCAN051 - No virus scan provider available for scanner group &1


VSCAN051 - Overview

  • Message type: E = Error

  • Message class: VSCAN - Virus Scan Interface

  • Message number: 051

  • Message text: No virus scan provider available for scanner group &1

  • Show details Hide details
  • What causes this issue?

    The system attempted unsuccessully to find an available virus scan
    server from scanner group &V1&.

    System Response

    The scan request cannot be performed.

    How to fix this error?

    Repeat the scan request after an appropriate wait time. If the situation
    does not imporove, or the problem occurs repeatedly, inform your system
    administrator.

    Procedure for System Administrators

    Check the availability of the virus scan server. You may have to adjust
    the number of virus scan servers to the workload situation in your
    system.
    Note that the load balacning only selects local virus scan servers for
    the entry "Scan a File on the Application Server".

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


VSCAN051 - Details

  • The SAP error message VSCAN051 indicates that there is no virus scan provider available for the specified scanner group. This error typically occurs when the SAP system is configured to use a virus scanning solution, but the necessary components or configurations are not in place.
    
    Cause: Missing Virus Scan Provider: The virus scan provider (such as an external antivirus software) is not installed or not properly configured in the SAP system. Incorrect Configuration: The configuration settings for the virus scan interface may be incorrect or incomplete. Scanner Group Not Defined: The specified scanner group may not be defined in the system. Network Issues: There may be network connectivity issues preventing the SAP system from communicating with the virus scan provider. Authorization Issues: The user or service account running the SAP system may not have the necessary permissions to access the virus scan provider.
    Solution: Check Virus Scan Provider Installation: Ensure that the virus scan provider is installed on the

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